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company profile

ResortSuite

171 East Liberty Street, Suite 207, Toronto, Ontario M6K 3P6 Canada
Tel: +1 416-259-0715
Follow:
Company profile: ResortSuite Company profile: ResortSuite
Background
Founded in 2000 by Frank Pitsikalis, ResortSuite is a cutting-edge software company specialising in integrated hospitality management systems.

Main products and services
• ResortSuite SPA: software to manage and operate the most complex spa operations.
• ResortSuite PMS: software to manage operations and room reservations.
• ResortSuite CLUB: software to manage membership dues, renewals, access privileges and billing.
• ResortSuite GOLF: software to manage tee times, group bookings and courses.
• ResortSuite F&B: software to manage dining areas and venues.
• ResortSuite Sales & Catering: software to manage prospects, leads, events and groups.
• ResortSuite WEB: online booking engine which allows guests to book spa services, classes, room reservations, view member statements, book tee times and purchase ski lift tickets and gift cards.
• ResortSuite CONNECT: email automation and e-marketing tool.
• ResortSuite MOBILE: branded mobile app allowing guests to book spa services, classes, activities, golf tee times, check member statements, purchase gift cards and ski lift tickets.
• ResortSuite DASHBOARD: monitor KPIs across all operations to drive business decisions.
• ResortSuite OPS: Tablet-based applications for spa/activity check-in, a staff portal, food and beverage ordering and PMS check-in.

USPs
ResortSuite offers a uniquely integrated solution. Destination spas running multiple solutions across various amenities (spa, dining, activities, golf, etc.) are common. However, these silos of guest information scattered across your various operations fragments your offer. With ResortSuite’s integrated design, you have a full, clear picture of every guest across the property. Whether a property is looking to replace all systems, or already has standard systems in place like Opera or HMS for Property Management, ResortSuite can still provide seamless integration across the property’s operation by offering robust interfaces between systems. Extended architecture including WEB and MOBILE allows guests to book their entire experience online in real-time.

Top clients
Omni Hotels & Resorts, Montage Hotels & Resorts, The Breakers, Glen Ivy Spa, US; Champneys, The Savoy, Fairmont, UK; Jumeirah, worldwide; Rancho la Puerta, Mexico; Niagara Fallsview Casino Resort, Aveda, Canada.

Where in the world?
United States, Canada, Mexico, UK, Europe, Middle East, Central America, India.

Future plans
With the advancement of guest-facing technologies including new features in WEB and MOBILE applications, ResortSuite continues to help spas, clubs and resorts to provide their guests with the most cohesive wellness experience across all channels.

Who’s who?
Frank Pitsikalis, founder & CEO;
Fauzi Zamir, CFO/COO;
Stephan Karayannopoulos, VP product development.

What the clients say
“With a combination of our destination resorts and day spas operating under the Champneys luxury brand, we chose ResortSuite to provide a single, central system for our entire operation. “We can now ensure a personalised guest experience at every interaction, be that in person, on the phone or online.”
Alan Whiteley, group managing director, Champneys Resorts

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company profile

ResortSuite

171 East Liberty Street, Suite 207, Toronto, Ontario M6K 3P6 Canada
Tel: +1 416-259-0715
Follow:
Company profile: ResortSuite Company profile: ResortSuite
Background
Founded in 2000 by Frank Pitsikalis, ResortSuite is a cutting-edge software company specialising in integrated hospitality management systems.

Main products and services
• ResortSuite SPA: software to manage and operate the most complex spa operations.
• ResortSuite PMS: software to manage operations and room reservations.
• ResortSuite CLUB: software to manage membership dues, renewals, access privileges and billing.
• ResortSuite GOLF: software to manage tee times, group bookings and courses.
• ResortSuite F&B: software to manage dining areas and venues.
• ResortSuite Sales & Catering: software to manage prospects, leads, events and groups.
• ResortSuite WEB: online booking engine which allows guests to book spa services, classes, room reservations, view member statements, book tee times and purchase ski lift tickets and gift cards.
• ResortSuite CONNECT: email automation and e-marketing tool.
• ResortSuite MOBILE: branded mobile app allowing guests to book spa services, classes, activities, golf tee times, check member statements, purchase gift cards and ski lift tickets.
• ResortSuite DASHBOARD: monitor KPIs across all operations to drive business decisions.
• ResortSuite OPS: Tablet-based applications for spa/activity check-in, a staff portal, food and beverage ordering and PMS check-in.

USPs
ResortSuite offers a uniquely integrated solution. Destination spas running multiple solutions across various amenities (spa, dining, activities, golf, etc.) are common. However, these silos of guest information scattered across your various operations fragments your offer. With ResortSuite’s integrated design, you have a full, clear picture of every guest across the property. Whether a property is looking to replace all systems, or already has standard systems in place like Opera or HMS for Property Management, ResortSuite can still provide seamless integration across the property’s operation by offering robust interfaces between systems. Extended architecture including WEB and MOBILE allows guests to book their entire experience online in real-time.

Top clients
Omni Hotels & Resorts, Montage Hotels & Resorts, The Breakers, Glen Ivy Spa, US; Champneys, The Savoy, Fairmont, UK; Jumeirah, worldwide; Rancho la Puerta, Mexico; Niagara Fallsview Casino Resort, Aveda, Canada.

Where in the world?
United States, Canada, Mexico, UK, Europe, Middle East, Central America, India.

Future plans
With the advancement of guest-facing technologies including new features in WEB and MOBILE applications, ResortSuite continues to help spas, clubs and resorts to provide their guests with the most cohesive wellness experience across all channels.

Who’s who?
Frank Pitsikalis, founder & CEO;
Fauzi Zamir, CFO/COO;
Stephan Karayannopoulos, VP product development.

What the clients say
“With a combination of our destination resorts and day spas operating under the Champneys luxury brand, we chose ResortSuite to provide a single, central system for our entire operation. “We can now ensure a personalised guest experience at every interaction, be that in person, on the phone or online.”
Alan Whiteley, group managing director, Champneys Resorts

company profiles

Company profile: Booker by MINDBODY
Booker by Mindbody is the leading cloud-based salon and spa management platform. Developed to meet the needs of spa and salon owners, the platform retains this focus on offering the features that health, wellness, and beauty businesses need to run efficiently and grow.
Company profile: Harlands Group
Harlands Group is the leading provider of membership management services to leisure operators, processing over 2.3 million Direct Debits monthly. We do more than process payments, we make life easier and help our clients.
Company profile: fibodo Limited
fibodo is the digital solution helping people lead healthier and happier lives. From grassroots individual businesses to enterprise, fibodo simplifies organisation, management and operations, so you can spend more time on what you do best, delivering great experiences online or in person.
Company profile: Core Health & Fitness
Core Health & Fitness is more than gym equipment, we offer innovative solutions for all your facility needs.
Company profile: MiE FitQuest
FitQuest (MiE Medical Research) are specialists in the field of human performance measurement. We have developed advanced measurement equipment including human telemetry, EMG, myometry, gait, goniometry, ECG & heart rate variability, providing us with a unique understanding of human physical performance and it’s measurement.
Company profile: Bungee Super Fly
We have developed our own Bungee harness and cords with CE certificate.
Company profile: Technogym
Founded in 1983, Technogym is a world-leading international supplier of technology and design-driven products and services in the wellness and fitness industry.
Company profile: Fisikal Limited
Fisikal helps fitness professionals, operators and education organisations improve efficiencies and service through its online business management solutions. The custombuilt, facility management and product education platforms enable operators to manage their business online or via mobile.
Company profile: MoveGB
Move is the fitness marketplace connecting our partners with customers through the largest variety of activities and classes (with one membership) in the UK.
Company profile: Wattbike
Wattbike is the creator of the world’s most advanced and innovative indoor bikes, developed in association with world-class athletes and scientists.
Company profile: Book4Time Inc.
Founded in 2004 by Roger Sholanki, Book4Time is a global provider of a cloud-based management solution for spa and wellness businesses in more than 70 countries.
Company profile: Hedgehog Concept Ltd
Ground breaking leisure and fitness club management software. Software that has incisive focus on the management of
Company profile: FunXtion International BV
Unlock your club’s digital potential with the FunXtion Platform. Deliver engaging and immersive digital fitness experiences to your members. With our digital member solutions, branded app, and branded virtual classes
Company profile: Gympass
On a mission to defeat inactivity, Gympass is a corporate wellness solution that builds mutually beneficial relationships between leisure operators and corporate companies. Together, we encourage employees to engage in physical activity.
Company profile: Xn Leisure Systems Ltd
Xn Leisure is a provider of cutting-edge health and fitness software, offering exceptional service to facilities in the private and public sector.
Company profile: Pavigym
PAVIGYM is the premier innovator of flooring and interactive solutions for the global fitness industry.
Company profile: Myzone Group Ltd
At Myzone we reward Effort to solve the pervasive problem of ‘diminishing motivation within exercisers’ by leveraging the most relevant wearable technology for gym users.
Company profile: Legend Club Management Systems (UK) Ltd
Legend provides the leading software solution for driving improvements in leisure operations. We deliver savings and revenue gains, helping customers improve their business.
Company profile: Healthcheck Services Ltd
Here at Healthcheck Services, we want to empower you, your clients & your staff to live a healthier, better life.
Featured supplier: Fisikal chosen as tech partner for ‘JP4’; new health app from fitness expert, Jessie Pavelka
Fitness expert and television host, Jessie Pavelka has collaborated with Fisikal, experts in digital management solutions, to create the new JP4 app, a premium 12-week personal health and fitness transformation programme that takes the user on a journey of change through four key elements of health.
Featured supplier: EGYM presents Corona Gym Solution, for the successful re-opening of fitness studios
Finally, the time has come: fitness and health facilities around the globe are gradually resuming operations.
Temple Gym - Nautilus Equipment
Core Health & Fitness
Temple Gym - Nautilus Equipment Read more
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Spa software
ResortSuite: Spa software
Wearable technology solutions
MyZone: Wearable technology solutions
Software
Book4Time Inc: Software
Fitness equipment
TRX Training: Fitness equipment
Direct debit solutions
Harlands Group: Direct debit solutions
03-05 Aug 2020
Raffles City Convention Centre, Singapore
30 Sep 2020
Exhibition Centre Cologne, Cologne, Germany
01-04 Oct 2020
Exhibition Centre, Cologne, Germany
07 Oct 2020
Palais Brongniart, Paris, France
Core/Stairmaster
Core/Stairmaster