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Core Health and Fitness | Fit Tech promotion
Core Health and Fitness | Fit Tech promotion
Core Health and Fitness | Fit Tech promotion
features

Tech: Software enabled

Each health club has its own requirements and challenges, but the right software solution can make all the difference, as Steph Eaves discovers

Published in Health Club Management 2022 issue 10

Peter Croft
Perfect Gym
photo: Perfect Gym

Our client Go Fit, a chain owned by Evolution Wellness, with clubs in Australia, Singapore and Malaysia, focuses on delivering high value, low-cost fitness experiences.

The company wanted to switch to 24/7 trading, offering controlled access zones to continue its consumer-centric, premium service, low-staff operating model.

To deliver this experience, Go Fit used our API suite, which integrates and manages its network of third party tools and applications, covering everything from Egym’s mobile app services, to payments and access control, as well as services in membership zones, such as massage chairs.

Go Fit is now hitting 160k API-calls per quarter across all five of the clubs that are serviced by us. In the last three months, its branded Egym mobile app has validated credentials with Perfect Gym Manager 26,000 times to access Egym services, while Go Fit access control has let people in 57,000 times, including via contactless QR codes generated by Perfect Gym Manager in the Egym app. It has also validated members’ access to API-integrated features and services, such as biometric measurement platforms in these clubs.

By embracing digital transformation through our open API, Go Fit has been able to provide a 24/7 premium fitness experience with a lean staffing strategy.

Go Fit wanted to switch to 24/7 trading, offering dedicated, controlled access zones and facilities
Go Fit is using Perfect Gym’s API suite / photo: Perfect Gym
Conor O’Loughlin
Glofox
photo: Glofox

Carpe Diem Brazilian Jiu-jitsu is part of a global network of boutique martial arts gyms. Across its two locations in Singapore, we provide the operator with the flexibility to adapt quickly and build success in what is an ever-evolving industry.

Through lockdown, Carpe Diem noticed a gap in the market for children’s classes and pivoted to cater to this demand. We made the process straightforward by quickly adding new credit packs and classes to the app, enabling the business to focus on promoting and selling its new classes.

Mehdi Elaichouni, owner at Carpe Diem, tells us that his members love using the app because it’s simple, smooth, and easy to use.

Everything from booking classes to buying uniforms is done through the app. The team doesn’t have to educate anyone on how to use it, so it also saves everyone across the business a lot of time. The app is also fully customised, helping the business stand out among its competitors and creating a seamless branded experience for members.

Once the classes kicked off, Carpe Diem multiplied its revenue four times in just four weeks, with bookings improving by 175 per cent across the month. The knock-on success also meant active memberships went up 500 per cent in the following three months.

We added credit packs and classes to the app, enabling the operator to focus on selling classes
photo: Glofox
The martial arts gyms multiplied revenues four times with Glofox / photo: Glofox
Martin Perry
Technogym
Credit: Technogym

Crow Wood Hotel & Spa in Burnley, UK is set in 100 acres of parkland, offering luxury accommodation, an award-winning spa, restaurants, leisure facilities and a gym.

For over 20 years, we’ve supported Crow Wood with fitness equipment, digital solutions and facility refurbishments.

Recently, Crow Wood leveraged the booking functionality within the Technogym Mywellness solution with the aim of removing paper in the gym, increasing staff efficiency, reducing class non-attendance, and making the customer journey more frictionless.

Crow Wood had a problem with non-attendance at classes and was looking for solutions. We knew Mywellness bookings could address the problem by introducing a penalty system for non-attendance and improving class booking confirmation and reminders through automation.

We implemented this system and the issue is now self-regulating, fully transparent, and fairer on members, enabling Crow Wood to make better use of its timetable and reducing unnecessary tasks for staff, which has resulted in an improved customer experience.

In addition to managing the booking of classes and appointments, Mywellness has enabled the health and fitness team to manage their diary, making better use of everyone’s time and reducing their admin load.

Mywellness addressed the problem of non- attendance by introducing a penalty system and automating booking confirmations and reminders
Technogym’s Mywellness delivers booking functionality / photo: Technogym
Thomas Woods
Virtuagym
photo: Virtuagym

For the modern hybrid fitness business, flexibility, variety and personalisation are the name of the game.

We’re supporting Jetts UK – a 24/7 fitness brand dedicated to helping members achieve their health goals in ways that fit best within their busy schedules.

We began working with Jetts UK in 2019 to develop a customisable mobile app to provide an integrated, all-in-one solution covering a range of areas, from coaching to booking and financial management.

During the early stages of the pandemic, this technology was invaluable, enabling Jetts UK to continue efficiently running operations, supporting and engaging with members, even while clubs were closed.

A prime example is the use of Virtuagym Pro+, a turnkey digital membership and engagement solution. This has further enhanced personalised service, offering members ways to keep moving forwards on their fitness journeys wherever they are.

Integrated within the Jetts UK mobile app, the software offers access to 5,000 virtual trainer exercises, 600 live streaming workout videos, an online community with fitness challenges and prizes, on-demand content and meditation, audio coaching and wellness sessions.

Virtuagym PRO+ offers members ways to keep moving forwards on their fitness journey, wherever they are
Virtuagym’s software has delivered hybrid solutions for Jetts / photos: Virtuagym
Ernie Theobald
Xplor Gym
photo: Xplor

The team at Evolution Fitness XL in St Helens, Merseyside has created a hub for the community, uniting new and seasoned lifters to achieve their goals.

However, the club found increasing member numbers left them facing billing challenges, with hours spent reconciling and manually processing payments, affecting collection rate success and time with members.

Our Xplor Gym software was introduced in 2021, with payments embedded in an all-in-one solution, so the club has streamlined billing by fully automating all its membership payments onto one efficient system.

Since then, collection rates have improved, time spent on admin has been reduced and the team now has a complete, real-time view of its performance. Members are enjoying seamless payments and the team at Evolution Fitness XL can spend more time delivering an exceptional member experience. Even those without a technical background have found the software intuitive and easy to use.

Evolution Fitness XL has ambitious plans and Xplor is proud to scale with them.

Xplor Gym software was introduced by Evolution Fitness XL, with payments embedded in an all-in-one solution to deliver automated payments
Membership payments are fully automated / photo: Xplor
Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
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Salt therapy products
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06-06 Jun 2024
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08-10 Oct 2024
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features

Tech: Software enabled

Each health club has its own requirements and challenges, but the right software solution can make all the difference, as Steph Eaves discovers

Published in Health Club Management 2022 issue 10

Peter Croft
Perfect Gym
photo: Perfect Gym

Our client Go Fit, a chain owned by Evolution Wellness, with clubs in Australia, Singapore and Malaysia, focuses on delivering high value, low-cost fitness experiences.

The company wanted to switch to 24/7 trading, offering controlled access zones to continue its consumer-centric, premium service, low-staff operating model.

To deliver this experience, Go Fit used our API suite, which integrates and manages its network of third party tools and applications, covering everything from Egym’s mobile app services, to payments and access control, as well as services in membership zones, such as massage chairs.

Go Fit is now hitting 160k API-calls per quarter across all five of the clubs that are serviced by us. In the last three months, its branded Egym mobile app has validated credentials with Perfect Gym Manager 26,000 times to access Egym services, while Go Fit access control has let people in 57,000 times, including via contactless QR codes generated by Perfect Gym Manager in the Egym app. It has also validated members’ access to API-integrated features and services, such as biometric measurement platforms in these clubs.

By embracing digital transformation through our open API, Go Fit has been able to provide a 24/7 premium fitness experience with a lean staffing strategy.

Go Fit wanted to switch to 24/7 trading, offering dedicated, controlled access zones and facilities
Go Fit is using Perfect Gym’s API suite / photo: Perfect Gym
Conor O’Loughlin
Glofox
photo: Glofox

Carpe Diem Brazilian Jiu-jitsu is part of a global network of boutique martial arts gyms. Across its two locations in Singapore, we provide the operator with the flexibility to adapt quickly and build success in what is an ever-evolving industry.

Through lockdown, Carpe Diem noticed a gap in the market for children’s classes and pivoted to cater to this demand. We made the process straightforward by quickly adding new credit packs and classes to the app, enabling the business to focus on promoting and selling its new classes.

Mehdi Elaichouni, owner at Carpe Diem, tells us that his members love using the app because it’s simple, smooth, and easy to use.

Everything from booking classes to buying uniforms is done through the app. The team doesn’t have to educate anyone on how to use it, so it also saves everyone across the business a lot of time. The app is also fully customised, helping the business stand out among its competitors and creating a seamless branded experience for members.

Once the classes kicked off, Carpe Diem multiplied its revenue four times in just four weeks, with bookings improving by 175 per cent across the month. The knock-on success also meant active memberships went up 500 per cent in the following three months.

We added credit packs and classes to the app, enabling the operator to focus on selling classes
photo: Glofox
The martial arts gyms multiplied revenues four times with Glofox / photo: Glofox
Martin Perry
Technogym
Credit: Technogym

Crow Wood Hotel & Spa in Burnley, UK is set in 100 acres of parkland, offering luxury accommodation, an award-winning spa, restaurants, leisure facilities and a gym.

For over 20 years, we’ve supported Crow Wood with fitness equipment, digital solutions and facility refurbishments.

Recently, Crow Wood leveraged the booking functionality within the Technogym Mywellness solution with the aim of removing paper in the gym, increasing staff efficiency, reducing class non-attendance, and making the customer journey more frictionless.

Crow Wood had a problem with non-attendance at classes and was looking for solutions. We knew Mywellness bookings could address the problem by introducing a penalty system for non-attendance and improving class booking confirmation and reminders through automation.

We implemented this system and the issue is now self-regulating, fully transparent, and fairer on members, enabling Crow Wood to make better use of its timetable and reducing unnecessary tasks for staff, which has resulted in an improved customer experience.

In addition to managing the booking of classes and appointments, Mywellness has enabled the health and fitness team to manage their diary, making better use of everyone’s time and reducing their admin load.

Mywellness addressed the problem of non- attendance by introducing a penalty system and automating booking confirmations and reminders
Technogym’s Mywellness delivers booking functionality / photo: Technogym
Thomas Woods
Virtuagym
photo: Virtuagym

For the modern hybrid fitness business, flexibility, variety and personalisation are the name of the game.

We’re supporting Jetts UK – a 24/7 fitness brand dedicated to helping members achieve their health goals in ways that fit best within their busy schedules.

We began working with Jetts UK in 2019 to develop a customisable mobile app to provide an integrated, all-in-one solution covering a range of areas, from coaching to booking and financial management.

During the early stages of the pandemic, this technology was invaluable, enabling Jetts UK to continue efficiently running operations, supporting and engaging with members, even while clubs were closed.

A prime example is the use of Virtuagym Pro+, a turnkey digital membership and engagement solution. This has further enhanced personalised service, offering members ways to keep moving forwards on their fitness journeys wherever they are.

Integrated within the Jetts UK mobile app, the software offers access to 5,000 virtual trainer exercises, 600 live streaming workout videos, an online community with fitness challenges and prizes, on-demand content and meditation, audio coaching and wellness sessions.

Virtuagym PRO+ offers members ways to keep moving forwards on their fitness journey, wherever they are
Virtuagym’s software has delivered hybrid solutions for Jetts / photos: Virtuagym
Ernie Theobald
Xplor Gym
photo: Xplor

The team at Evolution Fitness XL in St Helens, Merseyside has created a hub for the community, uniting new and seasoned lifters to achieve their goals.

However, the club found increasing member numbers left them facing billing challenges, with hours spent reconciling and manually processing payments, affecting collection rate success and time with members.

Our Xplor Gym software was introduced in 2021, with payments embedded in an all-in-one solution, so the club has streamlined billing by fully automating all its membership payments onto one efficient system.

Since then, collection rates have improved, time spent on admin has been reduced and the team now has a complete, real-time view of its performance. Members are enjoying seamless payments and the team at Evolution Fitness XL can spend more time delivering an exceptional member experience. Even those without a technical background have found the software intuitive and easy to use.

Evolution Fitness XL has ambitious plans and Xplor is proud to scale with them.

Xplor Gym software was introduced by Evolution Fitness XL, with payments embedded in an all-in-one solution to deliver automated payments
Membership payments are fully automated / photo: Xplor
Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
More features
Editor's letter

Into the fitaverse

Fitness is already among the top three markets in the metaverse, with new technology and partnerships driving real growth and consumer engagement that looks likely to spill over into health clubs, gyms and studios
Fit Tech people

Ali Jawad

Paralympic powerlifter and founder, Accessercise
Users can easily identify which facilities in the UK are accessible to the disabled community
Fit Tech people

Hannes Sjöblad

MD, DSruptive
We want to give our users an implantable tool that allows them to collect their health data at any time and in any setting
Fit Tech people

Jamie Buck

Co-founder, Active in Time
We created a solution called AiT Voice, which turns digital data into a spoken audio timetable that connects to phone systems
Profile

Fahad Alhagbani: reinventing fitness

The team is young and ambitious, and the awareness of technology is very high. We share trends and out-of-the-box ideas almost every day
Opinion

Building on the blockchain

For small sports teams looking to compete with giants, blockchain can be a secret weapon explains Lars Rensing, CEO of Protokol
Innovation

Bold move

Our results showed a greater than 60 per cent reduction in falls for individuals who actively participated in Bold’s programme
App analysis

Check your form

Sency’s motion analysis technology is allowing users to check their technique as they exercise. Co-founder and CEO Gal Rotman explains how
Profile

New reality

Sam Cole, CEO of FitXR, talks to Fit Tech about taking digital workouts to the next level, with an immersive, virtual reality fitness club
Profile

Sohail Rashid

My vision was to create a platform that could improve the sport for lifters at all levels and attract more people, similar to how Strava, Peloton and Zwift have in other sports
Ageing

Reverse Ageing

Many apps help people track their health, but Humanity founders Peter Ward and Michael Geer have put the focus on ageing, to help users to see the direct repercussions of their habits. They talk to Steph Eaves
App analysis

Going hybrid

Workout Anytime created its app in partnership with Virtuagym. Workout Anytime’s Greg Maurer and Virtuagym’s Hugo Braam explain the process behind its creation
Research

Physical activity monitors boost activity levels

Researchers at the University of Copenhagen have conducted a meta analysis of all relevant research and found that the body of evidence shows an impact
Editor's letter

Two-way coaching

Content providers have been hugely active in the fit tech market since the start of the pandemic. We expect the industry to move on from delivering these services on a ‘broadcast-only’ basis as two-way coaching becomes the new USP
Fit Tech People

Laurent Petit

Co-founder, Active Giving
The future of sports and fitness are dependent on the climate. Our goal is to positively influence the future of our planet by instilling a global vision of wellbeing and a sense of collective action
Fit Tech People

Adam Zeitsiff

CEO, Intelivideo
We don’t just create the technology and bail – we support our clients’ ongoing hybridisation efforts
Fit Tech People

Anantharaman Pattabiraman

CEO and co-founder, Auro
When you’re undertaking fitness activities, unless you’re on a stationary bike, in most cases it’s not safe or necessary to be tied to a screen, especially a small screen
Fit Tech People

Mike Hansen

Managing partner, Endorphinz
We noticed a big gap in the market – customers needed better insights but also recommendations on what to do, whether that be customer acquisition, content creation, marketing and more
More features