The Health Club Collection on its collaboration with Venueserve Fitness

The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building

A 19th century mill in Hampshire has been converted into a high-end training gym by O’Shea and his partners

Three digital fitness platforms tell Fit Tech how they work to achieve higher levels of customer retention

Fitness apps find it easy to collect new users, but can they keep them? Retention expert Bob Lawson gives his tips

The president of CoachMePlus on how this software helps coaches and athletes work together to reach their fitness goals

Member engagement software provider The Retention People (TRP) has unveiled the winners of its annual 2020 Member Experience Awards (MEA).

Addiction – a word laden with negativity. But isn’t that exactly what the fitness industry wants? For members to be addicted (in a healthy way) to exercise – not just to increase profits but, most importantly, so they can live happier, healthier and longer lives.

Heading into 2021, storytelling will be a key trend among fitness content creators and connected fitness providers, as the industry recognises its potential to unlock ultra- engaging experiences that boost retention.

Pulse Fitness has recently completed a refurbishment of the fitness facilities at iGym London.

Maintaining a consistent member experience across a growing health and fitness brand can prove challenging.

While leisure operators can generate interest and build an audience fairly easily, the challenge is converting an audience into a paying, engaged community – and keeping them there.

In collaboration with ukactive, FunXtion has driven a global discussion with some of the world’s leading fitness operators and influencers, exploring how digitalisation will influence the delivery of fitness services and products moving forwards.

Venueserve Fitness enables clubs to offer white-label content streaming to optimise capacity and member engagement

The COVID-19 pandemic has temporarily halted opportunities to gather in-person to discuss vital topics relating to the fitness industry’s future.

A look at how you can unlock hidden value in your operation with a complete end-to-end leisure management solution

Modelling by 4global shows what we can expect for UK public sector fitness

PureGym is the second largest operator in Europe. Its CEO talks about expansion and influencing government policy

The hard work is paying off and we’re earning a reputation for safe operations. Now it’s time to tackle the next set of challenges says Liz Terry

Keepme has launched its new V2 platform, which uses artificial intelligence (AI) to help operators monitor their members' entire customer journey and tell how and when to engage members who are in danger of leaving – and even after they've left.

Les Mills has launched a trio of digital solutions to help fitness operators shift towards a hybrid model.

Keepme is an AI revenue acceleration platform created for the fitness industry. Blending Artificial Intelligence, operational tools, and a unique automations engine, Keepme supercharges and streamlines effort to attract, retain, and re-engage members.

According to software solutions provider, Xn Leisure, the uncertainty surrounding COVID-19 has made it more important than ever to pull out all the stops to keep members active and engaged and your profits healthy.

Fitness equipment specialist Freemotion is pivoting further to digital, as the industry enters the era of the hybrid gym model.

This new global campaign aims to help clubs reactivate paused members by providing a schedule of events, competitions and workouts

Proinsight has mystery shopped and reported on 50 online workouts

The Wexer CEO explains why gyms must be equal parts physical and digital

KeepMe’s founder explains how machine learning can hyper-personalise engagement for gyms and drive retention

Nadim Meer advises operators on how to position themselves as an attractive prospect for investment

The City of Portland in Maine, US, is investing in a wellness programme for its entire workforce. We talk to the founder and CEO of Wellness Workdays