retention news & features
The head of customer experience at
SC Fitness in Portugal explains how
analysing data is the key to understanding
members and increasing retention
HCM issue 10 2019
Check out innovative new products in
health and fitness
HCM issue 10 2019
The senior management team at
Places Leisure discuss commercial
diversification and reveal a new launch
HCM issue 10 2019
Cryotherapy is taking off, with many
people attracted by a raft of cited benefits.
Cryo operators offer their advice
HCM issue 10 2019
The former boxing champion is passionate
about using the sport to increase confidence
and reduce stress, through her PT training
course and her Boxing Sisters initiative
HCM issue 10 2019
Attracting older members into health
clubs could drive significant growth for
the industry, but uptake is slow. How
can clubs secure the silver pound?
HCM issue 10 2019
HCM columnist, Jak Phillips, shares his
impressions and learnings from the recent
FIBO China event in Shanghai
HCM issue 9 2019
Members of Gen Z have come of age
and are now some of the most engaged
consumers of fitness. Researchers,
leisure-net, look at the numbers
HCM issue 9 2019
What makes the perfect indoor cycle
class and what trends are coming down
the track for operators and instructors?
We round up the views of suppliers
HCM issue 9 2019
‘TRX® for Yoga’ education fuses suspension
training and yoga
HCM issue 8 2019
Precor’s bikes are bringing success to a wide range of different health and fitness
operations, from boutiques to trusts
HCM issue 8 2019
From vegan gyms to balance training, HCM
editor Liz Terry looks at fitness trends that
could impact your business
HCM issue 8 2019
The practical futurist gives operators his
advice on how to embrace digital
HCM issue 8 2019
EMS training is having a major impact on the studio and gym market and being used by athletes,
celebrities and also for rehabilitation
HCM issue 8 2019
Check out the most innovative
new products in health and fitness
from Keepme, RecoveRing, Jordan,
Firstbeat and Shapewatch
HCM issue 7 2019
Suppliers of member payment software
share the ways they’re helping clubs to
maximise revenue
HCM issue 7 2019
Is the UK boutique fitness sector capable
of attracting the funding it needs? Alicia
Whistlecroft from Deloitte takes a look
at the level of opportunity
HCM issue 7 2019
Self-knowledge, a customer-focused
company culture and utilising your data
are key to retaining members, say experts
at this year’s Retention Convention
HCM issue 6 2019
HIIT is hot right now – but are you
optimising it for all your members, or are
some put off by the pain? We look at ways
to ensure a positive experience
HCM issue 6 2019
Group exercise continues to grow in
popularity, making great instructors
more important than ever before. But
are we paying them enough?
HCM issue 6 2019
Justin Musgrove on Bannatyne& Brightlime
Partnership puts software at the heart of an enhanced member experience
HCM issue 6 2019
Check out the innovative new products
launched at FIBO 2019, from Wattbike,
Matrix, Funxtion, eGym and more
HCM issue 6 2019
Roach explains why she developed Rabble,
a fitness concept based around modified
playground games, such as dodgeball
HCM issue 6 2019
Technogym’s Club 4.0 concept helps operators innovate,
with compelling content and all-new classes. We find out
about how it’s being put to use by operators
HCM issue 6 2019
We catch up with Phil Horton, country director for miha bodytec in the UK to talk
about the growth of EMS training and to find out what’s next for the UK market
HCM issue 6 2019
The founder of the World Health
Innovation Summit explains his vision for
achieving a fit and healthy planet by using
a global knowledge-sharing platform
HCM issue 6 2019
How to stop your members suffering
from ‘fitness failure syndrome’
HCM issue 5 2019
The TVS Group supply and install sports and fitness flooring to a wide range of ...
Fitronics develop effective, user-friendly software for the sport, health and fitness industry to improve member ...