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features

The way I see it: Paul Bowman, Wexer

The future of fitness is hybrid, says the CEO of Wexer. He shares his thoughts on why and how the industry should embrace this change

Published in Fit Tech 2020 issue 2

• "If you don’t have a hybrid digital / physical model, you won’t survive."

• "Think about how disruptive low-cost was for those who didn’t respond quickly enough. Digital will be equally disruptive"

• "It’s no longer a question of ‘do we go digital?’ Now the only question is: do you merge digital into physical, or physical into digital? Which approach is most likely to succeed? I genuinely believe it will be the latter."

• "Instagram and YouTube offered quick, easy solutions, but in using them, clubs have effectively given away their contacts, their opportunity to gather insights and their ownership of the customer relationship. They now have to wrest it back."

• "On-demand retention figures beat most traditional operators: about half of online fitness customers are retained for nine months or more."

• "Digital fitness was already growing fast. Then COVID-19 happened and things accelerated exponentially: we had clients whose online user base grew 10-fold almost overnight."

• "Home fitness must be delivered on your own platform, not a third-party channel – like Instagram or YouTube – which you can’t monetise or use to generate brand loyalty."

• "The shift towards online is not a temporary measure: 43% of Mindbody survey respondents want to continue with at-home classes as well as going back to the gym; 60% of these expect to add 2-3 live streamed workouts a week."

• "Digital opens up bigger audiences. There may be less revenue per head, but there are many more heads to go after."

• "Clubs should start with the home fitness journey and work out how to gain a competitive advantage here, before working out how to dovetail physical visits into this."

• "Online requires strength in depth to be sustainable, because people only do the same online class twice before they look for something new. In-club it’s about the social. Online it’s all about variety."

• "Clubs want to create their own content, so on 1 June, Wexer launched Web Player Connect – a new solution that gives operators their own TV channel."

• "During lockdown, 40% of all spend on live streamed and pre-recorded workouts went to businesses those individuals had never physically visited."

• "In clubs that have re-opened, we’re seeing higher demand for virtual classes. This is the only way to take part in group exercise in many clubs, and with social distancing, classes are regularly full."

• "We’ve talked about personalisation for years. Digital fitness is the way to speed it up – it’s both the tool to gather the data, and the channel through which to deliver it. That’s hugely exciting."

• "Training at home is so convenient, it’s where the bread and butter of fitness will now happen."

• "People will still be willing to pay for programming, expertise and support in-club, but the baseline will be delivered online via convenient, high-quality, personalised fitness content."

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
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The future of fitness is hybrid, says the CEO of Wexer. He shares his thoughts on why and how the industry should embrace this change

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Having made a lightening fast pivot to digital during lockdown, gym operators are now figuring out how to optimise the assets they’ve invested in – it’s time to monetise digital and find ways to create hybrid models

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The digitisation of the sector was going to happen anyway. COVID-19 has simply accelerated the digital transformation

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Get connected

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Our mission has always been to make quality analytics accessible to both amateur and elite athletes. We have a truly world-class system in our hands that we look forward to sharing
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Embracing digital

We’re in the middle of a change so vast we still can’t see the shape of it. The only definites are that achieving good health will become a new and urgent priority and technology will be a major driver of this, as the fitness industry embraces digital

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Tesqua upgrades its in-club experience

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Fitness Software
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Online,
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Featured supplier: Carbon Trainer raises the bar in strength training with next-generation AI Fitness Mirror
Carbon, creators of the first AI-powered at-home fitness mirror that tracks workouts announces the launch of Carbon Trainer.
Featured supplier: CAWS unveils new programme designed to help trainers work with guests recovering from COVID-19
Educational company, CAWS, has launched a new programme to help educate trainers on how to support members recovering from COVID-19.
Company profile: Hedgehog Concept Ltd
Ground breaking leisure and fitness club management software. Software that has incisive focus on the ...
Company profile: fibodo Limited
fibodo is the digital solution helping people lead healthier and happier lives. From grassroots individual ...
Freemotion FUSION Team Training
FreeMotion Fitness
The High-Intensity Cardio-Strength Training. Read more
Get Fit Tech
Sign up for the free digital edition of Fit Tech magazine and the free weekly Fit Tech ezine
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Locking solutions
Monster Padlocks: Locking solutions
Direct debit solutions
Harlands Group: Direct debit solutions
Spa software
ResortSuite: Spa software
Lockers/interior design
Safe Space Lockers Ltd: Lockers/interior design
Fitness Software
FunXtion International BV: Fitness Software
30 Sep 2020
Exhibition Centre Cologne, Cologne, Germany
01-04 Oct 2020
Online,
07 Oct 2020
Palais Brongniart, Paris, France

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features

The way I see it: Paul Bowman, Wexer

The future of fitness is hybrid, says the CEO of Wexer. He shares his thoughts on why and how the industry should embrace this change

Published in Fit Tech 2020 issue 2

• "If you don’t have a hybrid digital / physical model, you won’t survive."

• "Think about how disruptive low-cost was for those who didn’t respond quickly enough. Digital will be equally disruptive"

• "It’s no longer a question of ‘do we go digital?’ Now the only question is: do you merge digital into physical, or physical into digital? Which approach is most likely to succeed? I genuinely believe it will be the latter."

• "Instagram and YouTube offered quick, easy solutions, but in using them, clubs have effectively given away their contacts, their opportunity to gather insights and their ownership of the customer relationship. They now have to wrest it back."

• "On-demand retention figures beat most traditional operators: about half of online fitness customers are retained for nine months or more."

• "Digital fitness was already growing fast. Then COVID-19 happened and things accelerated exponentially: we had clients whose online user base grew 10-fold almost overnight."

• "Home fitness must be delivered on your own platform, not a third-party channel – like Instagram or YouTube – which you can’t monetise or use to generate brand loyalty."

• "The shift towards online is not a temporary measure: 43% of Mindbody survey respondents want to continue with at-home classes as well as going back to the gym; 60% of these expect to add 2-3 live streamed workouts a week."

• "Digital opens up bigger audiences. There may be less revenue per head, but there are many more heads to go after."

• "Clubs should start with the home fitness journey and work out how to gain a competitive advantage here, before working out how to dovetail physical visits into this."

• "Online requires strength in depth to be sustainable, because people only do the same online class twice before they look for something new. In-club it’s about the social. Online it’s all about variety."

• "Clubs want to create their own content, so on 1 June, Wexer launched Web Player Connect – a new solution that gives operators their own TV channel."

• "During lockdown, 40% of all spend on live streamed and pre-recorded workouts went to businesses those individuals had never physically visited."

• "In clubs that have re-opened, we’re seeing higher demand for virtual classes. This is the only way to take part in group exercise in many clubs, and with social distancing, classes are regularly full."

• "We’ve talked about personalisation for years. Digital fitness is the way to speed it up – it’s both the tool to gather the data, and the channel through which to deliver it. That’s hugely exciting."

• "Training at home is so convenient, it’s where the bread and butter of fitness will now happen."

• "People will still be willing to pay for programming, expertise and support in-club, but the baseline will be delivered online via convenient, high-quality, personalised fitness content."

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
Gallery
More features
interview

Daniel Sobhani, Freeletics

Our company vision is to challenge and inspire people to become the greatest version of themselves. And I firmly believe that this can be achieved through what we do
interview

Will Ahmed, Whoop

Whoop is taking wearable technology to the next level, providing deeper insights into individuals’ physiology and enabling optimised training. Founder and CEO Will Ahmed talks to Steph Eaves about the importance of personalised feedback
interview

Forme Life: Trent Ward & Yves Béhar

I think the big ‘a-ha’ moment was when we had the idea that a mirror would be the best way for somebody to learn
people

Richard Hanbury

Founder and CEO, Sana
I was in Yemen, close to the capital, Sana’a, when I had the accident that put me in a wheelchair and gave me a chronic nerve damage pain problem. This led me to develop the underlying technology of Sana
interview

Paul Bowman, Wexer

The future of fitness is hybrid, says the CEO of Wexer. He shares his thoughts on why and how the industry should embrace this change

Fighting COVID-19

In the aftermath of the pandemic, people will be more aware of the importance of their health and the strength of their immune system. Can fit tech alert users to potential immunodeficiencies or symptoms? And might these products assist governments? We asked industry leaders for their predictions
people

Patrick Lucey

VP of AI, Stats Perform
We can capture tracking data from historical videos, enabling us to do large scale comparisons of players, such as Michael Jordan, across eras
interview

Lindsay Cook, FitOn

Today FitOn is a totally different experience. That’s the beauty of software – it’s so easy to improve and change to meet your members’ needs
interview

Sharon Hegarty, Samsung

We’ve worked with ecosystem partners, such as Calm and Fitplan, to bring their expertise to our devices
people

Ian Mullane

Founder, Keepme
Using predictive and machine learning models, operators can hyper-personalise engagement
interview

PureGym

We’ve been ranked number two on the App Store for health and fitness, second only to Fitbit
Editor's letter

Monetising digital

Having made a lightening fast pivot to digital during lockdown, gym operators are now figuring out how to optimise the assets they’ve invested in – it’s time to monetise digital and find ways to create hybrid models
Premier Software Solutions
Premier Software Solutions