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features

Sponsored: Xplor: Raising the bar

Xplor Gym is an innovative new ‘all in one’ gym management software solution with a mission to free fitness operators from having to compromise on performance over features. Co-founder Ben Vincent explains how the company is aiming to set the new standard.

Published in Health Club Management 2023 issue 1

Xplor Gym is on a mission to raise the bar for gym management software in the UK. The current reality is that many fitness facilities must compromise on software speed and performance as a result of outdated technology.

That, coupled with complex and clunky workflows and dated user interfaces can make for a frustrating overall experience for staff and members alike.

Best-in-class technology
Xplor Gym has been purposely engineered to disrupt the status quo, delivering new levels of speed, responsiveness, and simplicity to its customers. Built with best-in-class, smart performance technology, Xplor Gym has been developed to give fitness club operators exactly what they need to improve operational efficiencies, supercharge member engagement and grow – all without compromise.

The key to agility – API-first
Following the last few years it’s critical gym operators can respond to new trends or challenges faster and having access to technology that’s designed for innovation and agility is a fundamental part of that. We’ve built Xplor Gym with an API-first approach, so our customers benefit from true flexibility, scalability, and the ability to adapt fast.

API-first means Xplor Gym is an open platform that can seamlessly integrate with the market’s leading partners, including Technogym, Egym, Gympass, Fit Quest, and many more. This level of ultra-customisation enables our customers to build their optimal value proposition, helping them stand out from the competition and easily harness new revenue streams through the provision of additional services.

A new standard in resilience
Xplor Gyms’ cloud-native architecture and state-of-the-art data centre allows the creation of better, stronger, tougher software that delivers superior operational resilience and data security to clubs of all sizes, from 150-member boutique gyms, right through to multi-site franchises.

Xplor Gym’s smart, automated detection technology identifies and flags service issues in real-time, allowing us to ensure maximum availability for our customers. This, coupled with our robust release process with automated regression testing and team of QA experts, allows us to regularly deliver on our innovative product roadmap, ensuring our customers always benefit from the features they, need without compromise.

Facilitating a superior member experience
At a time when some clubs are struggling to hire and retain staff, automation plays a crucial role in keeping members engaged. Xplor Gym includes advanced multi-channel smart messaging with powerful segmentation ability.

Its intuitive campaign platform is built with usability at the forefront and has been designed to reduce the time it takes to create, schedule and send campaigns. Having the ability to engage members through timely, meaningful communications allows operators to deliver a wrap-around member experience with little effort.

Pioneering an integrated payments experience
Its fully-integrated membership payments service leverages best-in-class technology to automate collections, facilitate a truly flexible payments calendar and significantly reduce admin. Our expert team can deliver a fully-managed and personalised service, including managing member payment queries on customer’s behalf.

“If you’re a club with big ambitions and want a truly flexible solution that will support your growth, then Xplor Gym is the solution for you,” says Mike Garner, director of Evolution Fitness XL.

“We’re a fast-growing club and needed a future-proof all-in-one solution that could handle all elements of membership billing for us now and in the future.

“Since having Xplor Gym in place our collection success has improved considerably and we save hours of tedious admin every week, freeing us up to look after customers,” says Garner.

More: See Xplor Gym in action with a free demo

Email: [email protected]

Visit: www.xplorgym.co.uk

"If you’re a club with big ambitions and want a truly flexible solution that will support your growth, Xplor Gym is the solution for you" –  Mike Garner, Evolution Fitness XL

"Xplor Gym has been purposely engineered to disrupt the status quo, delivering new levels of speed, responsiveness, and simplicity to its customers" – Ben Vincent

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
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Users can easily identify which facilities in the UK are accessible to the disabled community
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The future of sports and fitness are dependent on the climate. Our goal is to positively influence the future of our planet by instilling a global vision of wellbeing and a sense of collective action
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We don’t just create the technology and bail – we support our clients’ ongoing hybridisation efforts
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Anantharaman Pattabiraman

CEO and co-founder, Auro
When you’re undertaking fitness activities, unless you’re on a stationary bike, in most cases it’s not safe or necessary to be tied to a screen, especially a small screen
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Cryotherapy
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08-10 Oct 2024
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features

Sponsored: Xplor: Raising the bar

Xplor Gym is an innovative new ‘all in one’ gym management software solution with a mission to free fitness operators from having to compromise on performance over features. Co-founder Ben Vincent explains how the company is aiming to set the new standard.

Published in Health Club Management 2023 issue 1

Xplor Gym is on a mission to raise the bar for gym management software in the UK. The current reality is that many fitness facilities must compromise on software speed and performance as a result of outdated technology.

That, coupled with complex and clunky workflows and dated user interfaces can make for a frustrating overall experience for staff and members alike.

Best-in-class technology
Xplor Gym has been purposely engineered to disrupt the status quo, delivering new levels of speed, responsiveness, and simplicity to its customers. Built with best-in-class, smart performance technology, Xplor Gym has been developed to give fitness club operators exactly what they need to improve operational efficiencies, supercharge member engagement and grow – all without compromise.

The key to agility – API-first
Following the last few years it’s critical gym operators can respond to new trends or challenges faster and having access to technology that’s designed for innovation and agility is a fundamental part of that. We’ve built Xplor Gym with an API-first approach, so our customers benefit from true flexibility, scalability, and the ability to adapt fast.

API-first means Xplor Gym is an open platform that can seamlessly integrate with the market’s leading partners, including Technogym, Egym, Gympass, Fit Quest, and many more. This level of ultra-customisation enables our customers to build their optimal value proposition, helping them stand out from the competition and easily harness new revenue streams through the provision of additional services.

A new standard in resilience
Xplor Gyms’ cloud-native architecture and state-of-the-art data centre allows the creation of better, stronger, tougher software that delivers superior operational resilience and data security to clubs of all sizes, from 150-member boutique gyms, right through to multi-site franchises.

Xplor Gym’s smart, automated detection technology identifies and flags service issues in real-time, allowing us to ensure maximum availability for our customers. This, coupled with our robust release process with automated regression testing and team of QA experts, allows us to regularly deliver on our innovative product roadmap, ensuring our customers always benefit from the features they, need without compromise.

Facilitating a superior member experience
At a time when some clubs are struggling to hire and retain staff, automation plays a crucial role in keeping members engaged. Xplor Gym includes advanced multi-channel smart messaging with powerful segmentation ability.

Its intuitive campaign platform is built with usability at the forefront and has been designed to reduce the time it takes to create, schedule and send campaigns. Having the ability to engage members through timely, meaningful communications allows operators to deliver a wrap-around member experience with little effort.

Pioneering an integrated payments experience
Its fully-integrated membership payments service leverages best-in-class technology to automate collections, facilitate a truly flexible payments calendar and significantly reduce admin. Our expert team can deliver a fully-managed and personalised service, including managing member payment queries on customer’s behalf.

“If you’re a club with big ambitions and want a truly flexible solution that will support your growth, then Xplor Gym is the solution for you,” says Mike Garner, director of Evolution Fitness XL.

“We’re a fast-growing club and needed a future-proof all-in-one solution that could handle all elements of membership billing for us now and in the future.

“Since having Xplor Gym in place our collection success has improved considerably and we save hours of tedious admin every week, freeing us up to look after customers,” says Garner.

More: See Xplor Gym in action with a free demo

Email: [email protected]

Visit: www.xplorgym.co.uk

"If you’re a club with big ambitions and want a truly flexible solution that will support your growth, Xplor Gym is the solution for you" –  Mike Garner, Evolution Fitness XL

"Xplor Gym has been purposely engineered to disrupt the status quo, delivering new levels of speed, responsiveness, and simplicity to its customers" – Ben Vincent

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
Gallery
More features
Editor's letter

Into the fitaverse

Fitness is already among the top three markets in the metaverse, with new technology and partnerships driving real growth and consumer engagement that looks likely to spill over into health clubs, gyms and studios
Fit Tech people

Ali Jawad

Paralympic powerlifter and founder, Accessercise
Users can easily identify which facilities in the UK are accessible to the disabled community
Fit Tech people

Hannes Sjöblad

MD, DSruptive
We want to give our users an implantable tool that allows them to collect their health data at any time and in any setting
Fit Tech people

Jamie Buck

Co-founder, Active in Time
We created a solution called AiT Voice, which turns digital data into a spoken audio timetable that connects to phone systems
Profile

Fahad Alhagbani: reinventing fitness

Alexa can help you book classes, check trainers’ bios and schedules, find out opening times, and a host of other information
Opinion

Building on the blockchain

For small sports teams looking to compete with giants, blockchain can be a secret weapon explains Lars Rensing, CEO of Protokol
Innovation

Bold move

Our results showed a greater than 60 per cent reduction in falls for individuals who actively participated in Bold’s programme
App analysis

Check your form

Sency’s motion analysis technology is allowing users to check their technique as they exercise. Co-founder and CEO Gal Rotman explains how
Profile

New reality

Sam Cole, CEO of FitXR, talks to Fit Tech about taking digital workouts to the next level, with an immersive, virtual reality fitness club
Profile

Sohail Rashid

The app is free and it’s $40 to participate in one of our virtual events
Ageing

Reverse Ageing

Many apps help people track their health, but Humanity founders Peter Ward and Michael Geer have put the focus on ageing, to help users to see the direct repercussions of their habits. They talk to Steph Eaves
App analysis

Going hybrid

Workout Anytime created its app in partnership with Virtuagym. Workout Anytime’s Greg Maurer and Virtuagym’s Hugo Braam explain the process behind its creation
Research

Physical activity monitors boost activity levels

Researchers at the University of Copenhagen have conducted a meta analysis of all relevant research and found that the body of evidence shows an impact
Editor's letter

Two-way coaching

Content providers have been hugely active in the fit tech market since the start of the pandemic. We expect the industry to move on from delivering these services on a ‘broadcast-only’ basis as two-way coaching becomes the new USP
Fit Tech People

Laurent Petit

Co-founder, Active Giving
The future of sports and fitness are dependent on the climate. Our goal is to positively influence the future of our planet by instilling a global vision of wellbeing and a sense of collective action
Fit Tech People

Adam Zeitsiff

CEO, Intelivideo
We don’t just create the technology and bail – we support our clients’ ongoing hybridisation efforts
Fit Tech People

Anantharaman Pattabiraman

CEO and co-founder, Auro
When you’re undertaking fitness activities, unless you’re on a stationary bike, in most cases it’s not safe or necessary to be tied to a screen, especially a small screen
Fit Tech People

Mike Hansen

Managing partner, Endorphinz
We noticed a big gap in the market – customers needed better insights but also recommendations on what to do, whether that be customer acquisition, content creation, marketing and more
More features