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The Leisure Media Company Ltd | Fit Tech promotion
The Leisure Media Company Ltd | Fit Tech promotion
The Leisure Media Company Ltd | Fit Tech promotion
features

Sponsored: Servicesport – a decade of excellence

Nuffield Health has worked with ServiceSport UK for more than ten years, ensuring the equipment in its clubs is commercially optimised

Published in Health Club Management 2024 issue 3

In an ever-evolving fitness landscape, a steadfast partnership between ServiceSport UK and Nuffield Health has stood the test of time.

For more than a decade, ServiceSport UK has been the go-to service provider for commercial gym equipment maintenance and repairs for 160+ Nuffield Health sites across the UK.

The Nuffield Health estate is made up of commercial and corporate facilities that include gym equipment from popular manufacturers such as Technogym, Life Fitness, Concept2 and Wattbike.

There are currently more than 8,300 assets across the estate that are outside the original manufacturer’s warranty period and are now being maintained by ServiceSport UK. That is a lot of gym equipment to keep track of and keep in full working order for the high volume of members that rely on Nuffield Health to achieve their goals.

The power of software
Over the years, ServiceSport UK has supported Nuffield Health’s operational efficiencies in a number of ways. One of which is eliminating the many administrative tasks associated with managing and maintaining its gym equipment, such as tracking assets, reporting faults and scheduling engineer visit dates and this has been achieved by ServiceSport UK providing each Nuffield Health site with remote access to its own asset management software system.

This software allows each Nuffield Health site access to its full range of assets, remotely report any equipment defects and view the progress of jobs at the click of a button. No more phone calls or emails into a customer service team relating to ongoing jobs – all the information the team requires is available at their fingertips via one easy to use dashboard.

The time saved courtesy of the asset management software has allowed the Nuffield Health team to focus on what they do best – their members’ health and wellbeing.

“The software ServiceSport UK has provided has drastically streamlined the operational management of our assets,” says Joanna Seldon, senior proposition manager for Nuffield Health. “We now know when a preventative maintenance visit is due at each of our clubs, we can easily see what equipment is installed at each site across our estate and more importantly, we can easily view dates for when repair work is due to be carried out”.

Informed business decisions
Such data also allows senior managers at Nuffield Health to make informed business decisions regarding their equipment. For example, where there’s a need for a new install, existing equipment from the site that’s still serviceable can be moved to another Nuffield Health site, rather than being disposed of. This is not only a sustainable way of operating, but is also the perfect way to meet the needs of sites that need more equipment.

“We review the product on our gym floor to ensure we’re providing our members with the right mix of equipment to support their goals,” says Seldon. “The data in the asset management software supports our business when it comes to reviewing the equipment on our gym floors and gives us an indication as to its expected lifespan. This is invaluable when we implement transformation projects at sites across our estate. The data from the asset management software ensures we’re making the right decisions and putting equipment into sites that still has a good amount of life left in it,” she explains.

As well as prolonging the life of existing gym equipment, ServiceSport UK supports Nuffield Health with the refresh of existing gym equipment; the extraction of existing gym equipment that has reached the end of its useful life and the installation of new gym equipment at sites across the UK.

More: www.servicesport.com

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
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In today's rapidly evolving fitness industry, where many online courses promise secret formulas for entrepreneurial success, the reality is that few provide the necessary knowledge to thrive in this fast-changing profession.
Preferred by some of the world’s finest hotels and resorts, Matrix offers an array of ...
Fitronics develop effective, user-friendly software for the sport, health and fitness industry to improve member ...
Core Health & Fitness: level up your HIIT game
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Looking to level up your HIIT game? Meet the dynamic duo that’s about to revolutionize your workouts: the StairMaster HIIT Rower and HIIT Ski! Read more
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features

Sponsored: Servicesport – a decade of excellence

Nuffield Health has worked with ServiceSport UK for more than ten years, ensuring the equipment in its clubs is commercially optimised

Published in Health Club Management 2024 issue 3

In an ever-evolving fitness landscape, a steadfast partnership between ServiceSport UK and Nuffield Health has stood the test of time.

For more than a decade, ServiceSport UK has been the go-to service provider for commercial gym equipment maintenance and repairs for 160+ Nuffield Health sites across the UK.

The Nuffield Health estate is made up of commercial and corporate facilities that include gym equipment from popular manufacturers such as Technogym, Life Fitness, Concept2 and Wattbike.

There are currently more than 8,300 assets across the estate that are outside the original manufacturer’s warranty period and are now being maintained by ServiceSport UK. That is a lot of gym equipment to keep track of and keep in full working order for the high volume of members that rely on Nuffield Health to achieve their goals.

The power of software
Over the years, ServiceSport UK has supported Nuffield Health’s operational efficiencies in a number of ways. One of which is eliminating the many administrative tasks associated with managing and maintaining its gym equipment, such as tracking assets, reporting faults and scheduling engineer visit dates and this has been achieved by ServiceSport UK providing each Nuffield Health site with remote access to its own asset management software system.

This software allows each Nuffield Health site access to its full range of assets, remotely report any equipment defects and view the progress of jobs at the click of a button. No more phone calls or emails into a customer service team relating to ongoing jobs – all the information the team requires is available at their fingertips via one easy to use dashboard.

The time saved courtesy of the asset management software has allowed the Nuffield Health team to focus on what they do best – their members’ health and wellbeing.

“The software ServiceSport UK has provided has drastically streamlined the operational management of our assets,” says Joanna Seldon, senior proposition manager for Nuffield Health. “We now know when a preventative maintenance visit is due at each of our clubs, we can easily see what equipment is installed at each site across our estate and more importantly, we can easily view dates for when repair work is due to be carried out”.

Informed business decisions
Such data also allows senior managers at Nuffield Health to make informed business decisions regarding their equipment. For example, where there’s a need for a new install, existing equipment from the site that’s still serviceable can be moved to another Nuffield Health site, rather than being disposed of. This is not only a sustainable way of operating, but is also the perfect way to meet the needs of sites that need more equipment.

“We review the product on our gym floor to ensure we’re providing our members with the right mix of equipment to support their goals,” says Seldon. “The data in the asset management software supports our business when it comes to reviewing the equipment on our gym floors and gives us an indication as to its expected lifespan. This is invaluable when we implement transformation projects at sites across our estate. The data from the asset management software ensures we’re making the right decisions and putting equipment into sites that still has a good amount of life left in it,” she explains.

As well as prolonging the life of existing gym equipment, ServiceSport UK supports Nuffield Health with the refresh of existing gym equipment; the extraction of existing gym equipment that has reached the end of its useful life and the installation of new gym equipment at sites across the UK.

More: www.servicesport.com

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
Gallery
More features
Editor's letter

Into the fitaverse

Fitness is already among the top three markets in the metaverse, with new technology and partnerships driving real growth and consumer engagement that looks likely to spill over into health clubs, gyms and studios
Fit Tech people

Ali Jawad

Paralympic powerlifter and founder, Accessercise
Users can easily identify which facilities in the UK are accessible to the disabled community
Fit Tech people

Hannes Sjöblad

MD, DSruptive
We want to give our users an implantable tool that allows them to collect their health data at any time and in any setting
Fit Tech people

Jamie Buck

Co-founder, Active in Time
We created a solution called AiT Voice, which turns digital data into a spoken audio timetable that connects to phone systems
Profile

Fahad Alhagbani: reinventing fitness

Alexa can help you book classes, check trainers’ bios and schedules, find out opening times, and a host of other information
Opinion

Building on the blockchain

For small sports teams looking to compete with giants, blockchain can be a secret weapon explains Lars Rensing, CEO of Protokol
Innovation

Bold move

We ended up raising US$7m in venture capital from incredible investors, including Andreessen Horowitz, Khosla Ventures, Primetime Partners, and GingerBread Capital
App analysis

Check your form

Sency’s motion analysis technology is allowing users to check their technique as they exercise. Co-founder and CEO Gal Rotman explains how
Profile

New reality

Sam Cole, CEO of FitXR, talks to Fit Tech about taking digital workouts to the next level, with an immersive, virtual reality fitness club
Profile

Sohail Rashid

35 million people a week participate in strength training. We want Brawn to help this audience achieve their goals
Ageing

Reverse Ageing

Many apps help people track their health, but Humanity founders Peter Ward and Michael Geer have put the focus on ageing, to help users to see the direct repercussions of their habits. They talk to Steph Eaves
App analysis

Going hybrid

Workout Anytime created its app in partnership with Virtuagym. Workout Anytime’s Greg Maurer and Virtuagym’s Hugo Braam explain the process behind its creation
Research

Physical activity monitors boost activity levels

Researchers at the University of Copenhagen have conducted a meta analysis of all relevant research and found that the body of evidence shows an impact
Editor's letter

Two-way coaching

Content providers have been hugely active in the fit tech market since the start of the pandemic. We expect the industry to move on from delivering these services on a ‘broadcast-only’ basis as two-way coaching becomes the new USP
Fit Tech People

Laurent Petit

Co-founder, Active Giving
The future of sports and fitness are dependent on the climate. Our goal is to positively influence the future of our planet by instilling a global vision of wellbeing and a sense of collective action
Fit Tech People

Adam Zeitsiff

CEO, Intelivideo
We don’t just create the technology and bail – we support our clients’ ongoing hybridisation efforts
Fit Tech People

Anantharaman Pattabiraman

CEO and co-founder, Auro
When you’re undertaking fitness activities, unless you’re on a stationary bike, in most cases it’s not safe or necessary to be tied to a screen, especially a small screen
Fit Tech People

Mike Hansen

Managing partner, Endorphinz
We noticed a big gap in the market – customers needed better insights but also recommendations on what to do, whether that be customer acquisition, content creation, marketing and more
More features