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Technogym | Fit Tech promotion
features

Operations: Get pedalling – indoor cycling

With their dark vibe, pumping music and kit that needs adjusting, indoor cycling classes can be intimidating to the uninitiated. Steph Eaves asks suppliers for their tips on how to encourage beginners into the cycling studio – and keep them coming back

Published in Health Club Management 2021 issue 10

Lou Atkinson
Lead master instructor,
Core Health and Fitness
photo: core health and fitness

Technology, data, leaderboards and gamification can vastly elevate the indoor cycling experience. However, these can also be hugely intimidating, either because the numbers, colours and graphics are unfamiliar, or because these tools are being used to create a competitive environment, where a newbie rider immediately knows they will ‘lose’ to more experienced riders.

Coaches need the necessary education and skills to make metrics meaningful to their riders, both experienced and beginner. Generally, asking riders to focus on one metric at a time can reduce cognitive overload. For example, having one stage focused on cadence – RPM) – then the next stage focused on power – Watts – simplifies the workout, and gives the coach time to explain that particular metric and how it can help individuals to get more from their workout.

Where leaderboards and challenges are included in class, making these team-based is ideal for newbies, as they feel connected to the group and able to contribute to their team’s performance, without the pressure of their individual performance being visible. Similarly, having challenges based on metrics other than simply who can hit the highest number can unite the class and give everyone a sense of competence – something that is key to intrinsic motivation for any activity.

Individualised metrics such as relative power (watts/kg) and percentage of maximum heart rate (%HRmax) prevent lighter and older riders from being unfairly disadvantaged, while challenges based on consistency of RPMs or maintaining a sub-maximal intensity give people of all experience levels the chance to make it to the winners’ podium.

Asking riders to focus on one metric at a time can reduce cognitive overload
Katy Sullivan
Master trainer, Matrix Fitness
photo: matrix fitness

It’s understandable that group exercise classes can be extremely intimidating for many people, especially those relatively new to the gym or indoor cycling studio. Walking into a class where everybody seems to know what they’re doing can be very scary for some.

Having taught group cycling classes for over 17 years, I regularly have members saying how nervous they are about it. I instantly put them at ease and remind them that they can make the class as easy or as hard as they want to. It’s their workout, and I am just their guide.

I always make sure I’m early to every class and that I’m always the first person in the studio to greet everyone as they show up and reassure those participating for the first time. I’m also approached by many new members at the end of class to ask how they can make their seat more comfortable, and this is the perfect time to talk about padded cycling shorts, cycling shoes and generally anything that will make the ride more comfortable so that they will be more inclined to come back.

I remind members that they can make the class as easy or as hard as they want to
Coaching members on the right kit and settings can improve retention / photo: matrix mx18
photo: matrix MX18
Martin Franklin
CEO, Les Mills Europe
photo: les mills

For our recent Global Fitness Report, market research company Qualtrics spoke to over 12,000 people from across the globe about their exercise habits, with 69 per cent stating their level of fitness was somewhere between a complete beginner to intermediate.

Of those surveyed, only 7 per cent said they actually take part in indoor cycling classes currently and 12 per cent said they would consider taking part in an indoor cycling class in the future. Clearly there’s work still to be done in encouraging people to take part in indoor cycling classes.

For operators, virtual classes represent a key opportunity for breaking down barriers, and many of our operator partners have cited their success using this model. Virtual on-demand classes can be a relatively easy solution for operators, with beginner classes enabling new clients to take sessions in their own time and at their own pace. Research shows that 12 per cent of those who take part in virtual classes then go on to take part in live classes.

Virtual is also a great opportunity to educate beginners in a safe, non-threatening environment. Experience-led classes, with their exciting visuals, can reduce levels of perceived exertion and provide audio visual distraction. This can lead to greater enjoyment, higher retention, better results, and less intimidation factor for newcomers. Our immersive cycle experience, The Trip, has proven hugely successful with operators in attracting and retaining first timers.

Virtual is also a great opportunity to educate beginners in a safe, non-threatening environment
Immersive cycling experience, The Trip, is popular with beginners / photo: les mills - the trip
Richard Sheen
Commercial sales director, Pulse Fitness
photo: pulse fitness

On the surface, indoor cycling classes might seem intimidating; the dark room, the disco lights and close proximity to others. Some people put all group exercise classes into the same pot, seeing them all as difficult and something they don’t know anything about. In reality, indoor cycling classes are much easier to get to grips with than other group exercise classes, as you don’t need to be able to move to the beat, and once you’re set up and on the bike, all you need to do is pedal!

Offer a short drop-in before the class for newbies to get help setting up their bike, and receive a quick run through of what to expect. Consider creating video content for your social media channels, or even to play on a screen outside the studio. When members know what to expect, they find new experiences much less intimidating.

When members know what to expect, they find new experiences much less intimidating
When members know what to expect they find new experiences less intimidating / photo: pulse fitness
Marvin Burton
Training and experience specialist, Life Fitness
photo: Life Fitness Cycling

It’s important for each rider to be able to personalise their experience and their ride relative to their own ability and fitness level.

We also work with our partners to consider the exercise environment, room design, sound, and use of workout data, to educate participants. We refer to this as our ‘ICG ecosystem’, which helps to build fitness communities and to attract and retain members. We’re able to create customised workout experiences in a group indoor cycling setting on the ICG bikes through a training system called Coach-By-Color.

This calculates the workout level based on a short test and we recommend this is test completed prior to an exerciser’s first class – although it can be estimated and modified during the workout at any time.

What this means is that users are riding at a percentage of ability that’s relative to them – so you can have an elite athlete next to a complete novice, both participating in the same workout, and at a level of exertion aligned to their specific fitness levels.

Create customised workout experiences in a group indoor cycling setting
Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
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features

Operations: Get pedalling – indoor cycling

With their dark vibe, pumping music and kit that needs adjusting, indoor cycling classes can be intimidating to the uninitiated. Steph Eaves asks suppliers for their tips on how to encourage beginners into the cycling studio – and keep them coming back

Published in Health Club Management 2021 issue 10

Lou Atkinson
Lead master instructor,
Core Health and Fitness
photo: core health and fitness

Technology, data, leaderboards and gamification can vastly elevate the indoor cycling experience. However, these can also be hugely intimidating, either because the numbers, colours and graphics are unfamiliar, or because these tools are being used to create a competitive environment, where a newbie rider immediately knows they will ‘lose’ to more experienced riders.

Coaches need the necessary education and skills to make metrics meaningful to their riders, both experienced and beginner. Generally, asking riders to focus on one metric at a time can reduce cognitive overload. For example, having one stage focused on cadence – RPM) – then the next stage focused on power – Watts – simplifies the workout, and gives the coach time to explain that particular metric and how it can help individuals to get more from their workout.

Where leaderboards and challenges are included in class, making these team-based is ideal for newbies, as they feel connected to the group and able to contribute to their team’s performance, without the pressure of their individual performance being visible. Similarly, having challenges based on metrics other than simply who can hit the highest number can unite the class and give everyone a sense of competence – something that is key to intrinsic motivation for any activity.

Individualised metrics such as relative power (watts/kg) and percentage of maximum heart rate (%HRmax) prevent lighter and older riders from being unfairly disadvantaged, while challenges based on consistency of RPMs or maintaining a sub-maximal intensity give people of all experience levels the chance to make it to the winners’ podium.

Asking riders to focus on one metric at a time can reduce cognitive overload
Katy Sullivan
Master trainer, Matrix Fitness
photo: matrix fitness

It’s understandable that group exercise classes can be extremely intimidating for many people, especially those relatively new to the gym or indoor cycling studio. Walking into a class where everybody seems to know what they’re doing can be very scary for some.

Having taught group cycling classes for over 17 years, I regularly have members saying how nervous they are about it. I instantly put them at ease and remind them that they can make the class as easy or as hard as they want to. It’s their workout, and I am just their guide.

I always make sure I’m early to every class and that I’m always the first person in the studio to greet everyone as they show up and reassure those participating for the first time. I’m also approached by many new members at the end of class to ask how they can make their seat more comfortable, and this is the perfect time to talk about padded cycling shorts, cycling shoes and generally anything that will make the ride more comfortable so that they will be more inclined to come back.

I remind members that they can make the class as easy or as hard as they want to
Coaching members on the right kit and settings can improve retention / photo: matrix mx18
photo: matrix MX18
Martin Franklin
CEO, Les Mills Europe
photo: les mills

For our recent Global Fitness Report, market research company Qualtrics spoke to over 12,000 people from across the globe about their exercise habits, with 69 per cent stating their level of fitness was somewhere between a complete beginner to intermediate.

Of those surveyed, only 7 per cent said they actually take part in indoor cycling classes currently and 12 per cent said they would consider taking part in an indoor cycling class in the future. Clearly there’s work still to be done in encouraging people to take part in indoor cycling classes.

For operators, virtual classes represent a key opportunity for breaking down barriers, and many of our operator partners have cited their success using this model. Virtual on-demand classes can be a relatively easy solution for operators, with beginner classes enabling new clients to take sessions in their own time and at their own pace. Research shows that 12 per cent of those who take part in virtual classes then go on to take part in live classes.

Virtual is also a great opportunity to educate beginners in a safe, non-threatening environment. Experience-led classes, with their exciting visuals, can reduce levels of perceived exertion and provide audio visual distraction. This can lead to greater enjoyment, higher retention, better results, and less intimidation factor for newcomers. Our immersive cycle experience, The Trip, has proven hugely successful with operators in attracting and retaining first timers.

Virtual is also a great opportunity to educate beginners in a safe, non-threatening environment
Immersive cycling experience, The Trip, is popular with beginners / photo: les mills - the trip
Richard Sheen
Commercial sales director, Pulse Fitness
photo: pulse fitness

On the surface, indoor cycling classes might seem intimidating; the dark room, the disco lights and close proximity to others. Some people put all group exercise classes into the same pot, seeing them all as difficult and something they don’t know anything about. In reality, indoor cycling classes are much easier to get to grips with than other group exercise classes, as you don’t need to be able to move to the beat, and once you’re set up and on the bike, all you need to do is pedal!

Offer a short drop-in before the class for newbies to get help setting up their bike, and receive a quick run through of what to expect. Consider creating video content for your social media channels, or even to play on a screen outside the studio. When members know what to expect, they find new experiences much less intimidating.

When members know what to expect, they find new experiences much less intimidating
When members know what to expect they find new experiences less intimidating / photo: pulse fitness
Marvin Burton
Training and experience specialist, Life Fitness
photo: Life Fitness Cycling

It’s important for each rider to be able to personalise their experience and their ride relative to their own ability and fitness level.

We also work with our partners to consider the exercise environment, room design, sound, and use of workout data, to educate participants. We refer to this as our ‘ICG ecosystem’, which helps to build fitness communities and to attract and retain members. We’re able to create customised workout experiences in a group indoor cycling setting on the ICG bikes through a training system called Coach-By-Color.

This calculates the workout level based on a short test and we recommend this is test completed prior to an exerciser’s first class – although it can be estimated and modified during the workout at any time.

What this means is that users are riding at a percentage of ability that’s relative to them – so you can have an elite athlete next to a complete novice, both participating in the same workout, and at a level of exertion aligned to their specific fitness levels.

Create customised workout experiences in a group indoor cycling setting
Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
More features
Editor's letter

Into the fitaverse

Fitness is already among the top three markets in the metaverse, with new technology and partnerships driving real growth and consumer engagement that looks likely to spill over into health clubs, gyms and studios
Fit Tech people

Ali Jawad

Paralympic powerlifter and founder, Accessercise
Users can easily identify which facilities in the UK are accessible to the disabled community
Fit Tech people

Hannes Sjöblad

MD, DSruptive
We want to give our users an implantable tool that allows them to collect their health data at any time and in any setting
Fit Tech people

Jamie Buck

Co-founder, Active in Time
We created a solution called AiT Voice, which turns digital data into a spoken audio timetable that connects to phone systems
Profile

Fahad Alhagbani: reinventing fitness

The team is young and ambitious, and the awareness of technology is very high. We share trends and out-of-the-box ideas almost every day
Opinion

Building on the blockchain

For small sports teams looking to compete with giants, blockchain can be a secret weapon explains Lars Rensing, CEO of Protokol
Innovation

Bold move

Our results showed a greater than 60 per cent reduction in falls for individuals who actively participated in Bold’s programme
App analysis

Check your form

Sency’s motion analysis technology is allowing users to check their technique as they exercise. Co-founder and CEO Gal Rotman explains how
Profile

New reality

Sam Cole, CEO of FitXR, talks to Fit Tech about taking digital workouts to the next level, with an immersive, virtual reality fitness club
Profile

Sohail Rashid

35 million people a week participate in strength training. We want Brawn to help this audience achieve their goals
Ageing

Reverse Ageing

Many apps help people track their health, but Humanity founders Peter Ward and Michael Geer have put the focus on ageing, to help users to see the direct repercussions of their habits. They talk to Steph Eaves
App analysis

Going hybrid

Workout Anytime created its app in partnership with Virtuagym. Workout Anytime’s Greg Maurer and Virtuagym’s Hugo Braam explain the process behind its creation
Research

Physical activity monitors boost activity levels

Researchers at the University of Copenhagen have conducted a meta analysis of all relevant research and found that the body of evidence shows an impact
Editor's letter

Two-way coaching

Content providers have been hugely active in the fit tech market since the start of the pandemic. We expect the industry to move on from delivering these services on a ‘broadcast-only’ basis as two-way coaching becomes the new USP
Fit Tech People

Laurent Petit

Co-founder, Active Giving
The future of sports and fitness are dependent on the climate. Our goal is to positively influence the future of our planet by instilling a global vision of wellbeing and a sense of collective action
Fit Tech People

Adam Zeitsiff

CEO, Intelivideo
We don’t just create the technology and bail – we support our clients’ ongoing hybridisation efforts
Fit Tech People

Anantharaman Pattabiraman

CEO and co-founder, Auro
When you’re undertaking fitness activities, unless you’re on a stationary bike, in most cases it’s not safe or necessary to be tied to a screen, especially a small screen
Fit Tech People

Mike Hansen

Managing partner, Endorphinz
We noticed a big gap in the market – customers needed better insights but also recommendations on what to do, whether that be customer acquisition, content creation, marketing and more
More features