Anyone who manages a health centre, leisure club or spa knows that their service and their customers’ experience is only as good as the equipment, fixtures and fittings around them. Detail matters. The quality and comfort of the slatted seats in the sauna to the temperature in the pool, the lighting and floors in the changing rooms to the equipment in the gym…
This is where Workflow Asset Management (WAM) can make a difference. Hundreds of centres like yours across the UK have been discovering the power of this web-based programme to ensure they maximise the effectiveness of their assets. WAM allows them to create their own asset inventory which interacts with a fault reporting and repair system and planned preventative maintenance task schedule.
“This programme was created for our own leisure, health and spa facilities and worked so well we decided to take it to others,” says Kris Price, who leads Halo Leisure Enterprises. “One of the many advantages is that it is so easy to use. Staff simply access prioritised work schedules and then hit a button, type in update (be it ‘checks made’, ‘fault reported’, ‘part ordered’, ‘work completed’...), hit a button and the system updates. Supervisors can see at a glance what is happening; including the progress of repairs, depreciation values of their assets, contractor servicing and the planned preventative maintenance tasks being carried out.
“What’s more,” says Price, “as organisations are being required to produce evidence that maintenance targets are being achieved, and the value of assets maximised, more groups are swapping paper-based procedures for a system like WAM which improves efficiency and distinguishes between statutory and desirable commitments.”
“There are so many good things about this system,” says WAM customer, Avalon Leisure’s Malcolm Baker, whose centres in Somerset include spa and health club facilities.
“We have one huge database of assets, but WAM incorporates them all and the vital checks and maintenance by a whole range of different staff – be it once an hour, once a day, once a week, or once a year,” says Baker. “Once it’s on the system you can allocate jobs to anyone on the rota, from lifeguards or gym staff to cleaners and technicians. Each member of staff simply accesses their own worksheets and, sitting here at my desk now, I can instantly check on progress,” says Baker. “When you have multiple sites it saves so much time by streamlining worksheets, updating them with maintenance required as staff move around.”
To find out more about WAM visit their website at www.maxyourassets.com
