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Core Health and Fitness | Fit Tech promotion
Core Health and Fitness | Fit Tech promotion
Core Health and Fitness | Fit Tech promotion
features

Consumer research: Polarising nation

What are customers’ current attitudes towards health and fitness, and what are the implications for our industry? Mike Hill reports on the findings from this year’s Health and Fitness Omnibus Survey

Published in Health Club Management 2013 issue 3

The national Health and Fitness Omnibus Survey (HAFOS) – the annual barometer of UK consumers’ attitudes towards health, fitness and physical activity – is now in its 10th year. A street-based consumer survey, HAFOS uses a national sample of over 1,200 people, interviewed in five locations throughout England. To date, HAFOS has interviewed well over 15,000 people, making it the largest and longest running annual survey of its kind.

This year’s HAFOS provided some interesting information regarding participation in the aftermath of the London Olympics, as well as insight into consumers’ ongoing reluctance to exercise in spite of understanding the value of physical activity for good health.

Exercise is healthy? That’s a given
After a decade of campaigns at every level, it seems consumers are getting the message about being active. In the 2012 HAFOS report, more than 90 per cent of the population now recognise that regular exercise/activity is important to their health, with only a marginal two per cent saying it’s unimportant. In terms of perceptions of how much activity you need to do and what type, more are starting to recognise the key message that regular amounts of moderate physical activity, even for short periods, can be beneficial to health (see Figure 1).

People are also saying they want to do more exercise: 51 per cent of HAFOS respondents said they either definitely or probably do not exercise as much as they’d like. Only 19 per cent said they definitely do as much as they want, with 20 per cent saying they probably do.

Overall, the percentage of the population claiming they’d like to be more active has remained relatively static over the last 10 years, with 52 per cent of people overall stating yes, they would.

There are, however, interesting differences to be noted between males and females, with more than half (55 per cent) of women saying they would like to be more active, compared to only 47 per cent of males. Even more dramatic is the noticeable decline in those wanting to be more active among the older age groups, with only 22 per cent of those aged 75 and over wishing to do so (see Figure 2).

Don’t abandon old messages
Among HAFOS respondents, the main motivation for being active is – or would be – general improvement or maintenance of health, at 51 per cent. However, the two reasons quoted that relate to weight/body shape follow closely behind, both at 18 per cent (see Figure 3). The sector must not ignore the fact that weight loss/maintenance remains a key motivating factor.

Indeed, other research by Leisure-net suggests that weight loss/maintenance is in fact the main motivation for many existing gym users – this in spite of the fact that people tend to be reticent about admitting they’re concerned more with how they look than how they feel. The importance of the weight loss message is certainly not something the sector should be underestimating, either in its marketing or its retention strategies.

Excuses, excuses…
But however highly people now claim to rate regular exercise/activity in principle, HAFOS revealed that reasons for not converting that into action remain a challenge. A perceived lack of time due to work is still the number one barrier preventing people from being more active. This is followed by cost: although only 13 per cent of respondents named high costs as a barrier, when asked what would encourage them to use leisure centres/health clubs, lower prices were quoted by the most people, at 62 per cent (see Figures 4 & 5).

Other factors that people said would encourage them to use leisure facilities included improved equipment and facilities (42 per cent), better programming (43 per cent), and access to more information (47 per cent). A quarter of respondents said they would like better childcare provision. While some of these elements would require investment in facilities – perhaps difficult in the current economic climate – areas such as programming and information could easily be addressed by a more customer-centric approach: providing information through channels that people can readily access, for example, and making programming/activities more convenient for people to fit into their busy everyday lives.

The London 2012 legacy
Continuing on the participation theme, HAFOS also asked about the London 2012 Olympic Games. An overwhelming 76 per cent of respondents said they thought the event had encouraged people to be more active, with only 15 per cent disagreeing with this statement. However, overall only 22 per cent of respondents said the Games had encouraged them personally to be more active, while only eight per cent of inactive people said that the 2012 Games had encouraged them to get moving.

Among respondents who had been encouraged to be more active, most had taken to running/walking (49 per cent), followed by using a gym/health club (30 per cent). Only nine per cent said they had taken up formal sport. Opportunities to get back into traditional sports after school/university are generally not as readily available as other activities. In addition, while there have been attempts by sports such as hockey and netball in particular to bring adults back into sport, more could be done to make sport attractive and an enjoyable social opportunity for people of all age groups.

Of those who were encouraged by the Olympics to be more active, seven per cent had done no moderate activity in the previous three months. Ten per cent had previously achieved only 1 x 30 minutes of moderate activity a week, and 19 per cent previously did 2 x 30. In total, therefore, 36 per cent of those who were inspired by the Games to be more active had previously not been meeting the recommended minimum levels of weekly physical activity. Nevertheless, the group that saw the biggest uplift was those already achieving 3 x 30 – 24 per cent of those who had been inspired by the Games fell into this category.

Overall, then, the message seems to be that people saw the Games as having a positive impact on everyone else, but not necessarily on themselves. The event also seemed to have more of an impact on those already active and open to doing more, rather than on sedentary people.

Population polarisation
This latest HAFOS shows a degree of improvement compared to previous years, perhaps in part due to the positive impact of London 2012. However, there is a real concern that these changes in activity may not be permanent, and also that the divide between the active and the inactive is becoming ever greater.

Those who are interested in their health – who are participating in an increasingly wide range of activities, as well as getting more active, more often – are distancing themselves more and more from the sedentary population who still struggle to find the motivation and time to do anything but basic physical activity.

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features

Consumer research: Polarising nation

What are customers’ current attitudes towards health and fitness, and what are the implications for our industry? Mike Hill reports on the findings from this year’s Health and Fitness Omnibus Survey

Published in Health Club Management 2013 issue 3

The national Health and Fitness Omnibus Survey (HAFOS) – the annual barometer of UK consumers’ attitudes towards health, fitness and physical activity – is now in its 10th year. A street-based consumer survey, HAFOS uses a national sample of over 1,200 people, interviewed in five locations throughout England. To date, HAFOS has interviewed well over 15,000 people, making it the largest and longest running annual survey of its kind.

This year’s HAFOS provided some interesting information regarding participation in the aftermath of the London Olympics, as well as insight into consumers’ ongoing reluctance to exercise in spite of understanding the value of physical activity for good health.

Exercise is healthy? That’s a given
After a decade of campaigns at every level, it seems consumers are getting the message about being active. In the 2012 HAFOS report, more than 90 per cent of the population now recognise that regular exercise/activity is important to their health, with only a marginal two per cent saying it’s unimportant. In terms of perceptions of how much activity you need to do and what type, more are starting to recognise the key message that regular amounts of moderate physical activity, even for short periods, can be beneficial to health (see Figure 1).

People are also saying they want to do more exercise: 51 per cent of HAFOS respondents said they either definitely or probably do not exercise as much as they’d like. Only 19 per cent said they definitely do as much as they want, with 20 per cent saying they probably do.

Overall, the percentage of the population claiming they’d like to be more active has remained relatively static over the last 10 years, with 52 per cent of people overall stating yes, they would.

There are, however, interesting differences to be noted between males and females, with more than half (55 per cent) of women saying they would like to be more active, compared to only 47 per cent of males. Even more dramatic is the noticeable decline in those wanting to be more active among the older age groups, with only 22 per cent of those aged 75 and over wishing to do so (see Figure 2).

Don’t abandon old messages
Among HAFOS respondents, the main motivation for being active is – or would be – general improvement or maintenance of health, at 51 per cent. However, the two reasons quoted that relate to weight/body shape follow closely behind, both at 18 per cent (see Figure 3). The sector must not ignore the fact that weight loss/maintenance remains a key motivating factor.

Indeed, other research by Leisure-net suggests that weight loss/maintenance is in fact the main motivation for many existing gym users – this in spite of the fact that people tend to be reticent about admitting they’re concerned more with how they look than how they feel. The importance of the weight loss message is certainly not something the sector should be underestimating, either in its marketing or its retention strategies.

Excuses, excuses…
But however highly people now claim to rate regular exercise/activity in principle, HAFOS revealed that reasons for not converting that into action remain a challenge. A perceived lack of time due to work is still the number one barrier preventing people from being more active. This is followed by cost: although only 13 per cent of respondents named high costs as a barrier, when asked what would encourage them to use leisure centres/health clubs, lower prices were quoted by the most people, at 62 per cent (see Figures 4 & 5).

Other factors that people said would encourage them to use leisure facilities included improved equipment and facilities (42 per cent), better programming (43 per cent), and access to more information (47 per cent). A quarter of respondents said they would like better childcare provision. While some of these elements would require investment in facilities – perhaps difficult in the current economic climate – areas such as programming and information could easily be addressed by a more customer-centric approach: providing information through channels that people can readily access, for example, and making programming/activities more convenient for people to fit into their busy everyday lives.

The London 2012 legacy
Continuing on the participation theme, HAFOS also asked about the London 2012 Olympic Games. An overwhelming 76 per cent of respondents said they thought the event had encouraged people to be more active, with only 15 per cent disagreeing with this statement. However, overall only 22 per cent of respondents said the Games had encouraged them personally to be more active, while only eight per cent of inactive people said that the 2012 Games had encouraged them to get moving.

Among respondents who had been encouraged to be more active, most had taken to running/walking (49 per cent), followed by using a gym/health club (30 per cent). Only nine per cent said they had taken up formal sport. Opportunities to get back into traditional sports after school/university are generally not as readily available as other activities. In addition, while there have been attempts by sports such as hockey and netball in particular to bring adults back into sport, more could be done to make sport attractive and an enjoyable social opportunity for people of all age groups.

Of those who were encouraged by the Olympics to be more active, seven per cent had done no moderate activity in the previous three months. Ten per cent had previously achieved only 1 x 30 minutes of moderate activity a week, and 19 per cent previously did 2 x 30. In total, therefore, 36 per cent of those who were inspired by the Games to be more active had previously not been meeting the recommended minimum levels of weekly physical activity. Nevertheless, the group that saw the biggest uplift was those already achieving 3 x 30 – 24 per cent of those who had been inspired by the Games fell into this category.

Overall, then, the message seems to be that people saw the Games as having a positive impact on everyone else, but not necessarily on themselves. The event also seemed to have more of an impact on those already active and open to doing more, rather than on sedentary people.

Population polarisation
This latest HAFOS shows a degree of improvement compared to previous years, perhaps in part due to the positive impact of London 2012. However, there is a real concern that these changes in activity may not be permanent, and also that the divide between the active and the inactive is becoming ever greater.

Those who are interested in their health – who are participating in an increasingly wide range of activities, as well as getting more active, more often – are distancing themselves more and more from the sedentary population who still struggle to find the motivation and time to do anything but basic physical activity.

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
Gallery
More features
Editor's letter

Into the fitaverse

Fitness is already among the top three markets in the metaverse, with new technology and partnerships driving real growth and consumer engagement that looks likely to spill over into health clubs, gyms and studios
Fit Tech people

Ali Jawad

Paralympic powerlifter and founder, Accessercise
Users can easily identify which facilities in the UK are accessible to the disabled community
Fit Tech people

Hannes Sjöblad

MD, DSruptive
We want to give our users an implantable tool that allows them to collect their health data at any time and in any setting
Fit Tech people

Jamie Buck

Co-founder, Active in Time
We created a solution called AiT Voice, which turns digital data into a spoken audio timetable that connects to phone systems
Profile

Fahad Alhagbani: reinventing fitness

Let’s live in the future to improve today
Opinion

Building on the blockchain

For small sports teams looking to compete with giants, blockchain can be a secret weapon explains Lars Rensing, CEO of Protokol
Innovation

Bold move

Our results showed a greater than 60 per cent reduction in falls for individuals who actively participated in Bold’s programme
App analysis

Check your form

Sency’s motion analysis technology is allowing users to check their technique as they exercise. Co-founder and CEO Gal Rotman explains how
Profile

New reality

Sam Cole, CEO of FitXR, talks to Fit Tech about taking digital workouts to the next level, with an immersive, virtual reality fitness club
Profile

Sohail Rashid

35 million people a week participate in strength training. We want Brawn to help this audience achieve their goals
Ageing

Reverse Ageing

Many apps help people track their health, but Humanity founders Peter Ward and Michael Geer have put the focus on ageing, to help users to see the direct repercussions of their habits. They talk to Steph Eaves
App analysis

Going hybrid

Workout Anytime created its app in partnership with Virtuagym. Workout Anytime’s Greg Maurer and Virtuagym’s Hugo Braam explain the process behind its creation
Research

Physical activity monitors boost activity levels

Researchers at the University of Copenhagen have conducted a meta analysis of all relevant research and found that the body of evidence shows an impact
Editor's letter

Two-way coaching

Content providers have been hugely active in the fit tech market since the start of the pandemic. We expect the industry to move on from delivering these services on a ‘broadcast-only’ basis as two-way coaching becomes the new USP
Fit Tech People

Laurent Petit

Co-founder, Active Giving
The future of sports and fitness are dependent on the climate. Our goal is to positively influence the future of our planet by instilling a global vision of wellbeing and a sense of collective action
Fit Tech People

Adam Zeitsiff

CEO, Intelivideo
We don’t just create the technology and bail – we support our clients’ ongoing hybridisation efforts
Fit Tech People

Anantharaman Pattabiraman

CEO and co-founder, Auro
When you’re undertaking fitness activities, unless you’re on a stationary bike, in most cases it’s not safe or necessary to be tied to a screen, especially a small screen
Fit Tech People

Mike Hansen

Managing partner, Endorphinz
We noticed a big gap in the market – customers needed better insights but also recommendations on what to do, whether that be customer acquisition, content creation, marketing and more
More features