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Industry insights: Lost in translation

As the industry moves towards closer integration with the healthcare sector, we need to ensure the language we use is not unintentionally alienating. Lyndsey Barrett and Andrew Chapman report

Published in HCM Handbook 2023 issue 1

Although physical activity can play an important role in addressing health inequalities and supporting physical and mental wellbeing, the messaging we’re currently using might be limiting us from harnessing our industry’s full potential to connect with a broader range of people, particularly those with disabilities or health conditions.

Research has shown that inclusive communication is vital to reducing inequalities around participation levels and according to Activity Alliance insight, psychological barriers are the most significant factor preventing disabled people from being active.

When language is negative – or could be construed as such - it can act as a barrier, especially if it misrepresents disabled people and their lives. As well as being disempowering, negative language can create stigma. This can also apply to people living with a health condition who may not necessarily identify as living with a disability.

Mind your language
As our industry fosters a closer working relationship with the health service, we need to be mindful about the language we use. Language and labels can unintentionally lead people to feel a sense of isolation. For example, naming a programme a “mental health sports group” may prevent people from exploring mainstream activities that aren’t flagged as being as being for a specific population. As fitness professionals, an important question we should ask ourselves is: “is everyone able to identify with the language we’re using?”

Language and labels can also reinforce assumptions and predetermine the type of experience a person is going to have. There are numerous examples of language which suggests being ‘done to’, as well as the removal of choice and implications of inferiority. It’s important to acknowledge that significant numbers of people have had negative experiences of physical activity, so it’s crucial to use language that acknowledges and celebrates differences and demonstrates the positive outcomes that can be gained from increasing activity levels.

Positive descriptions
Words associated with physical activity, often imply that something is to be strived for: ‘weight loss’ or ‘muscle gain’, for example. Or presented as something you work hard at – ‘go for the burn’ and even the term ‘workout’. Many find these terms alienating, while positive words such as belonging, fun, energising and confidence can resonate.

Beware of using ableist language: “sit less, move more” could be replaced with inclusive language such as “be active, your way.”

It’s also important to acknowledge physical activity is not appropriate for everyone. Mental Health charity, Mind, says exercise can aggravate some mental health conditions: in some people it can trigger anxiety, lead to overtraining or be weaponised as part of an eating disorder or obsessive-compulsive disorder. For this reason, using phrases such as ‘exercise is the best medicine’ are not appropriate.

Going forward, we need to adapt our use of language and communication to ensure we’re demonstrating the full power sport and physical activity can have to change lives and be relevant to everyone, whatever their ability. We can’t adopt language from a medical model and then expect people to develop long-term physical activity habits away from a clinical setting.

We need to choose language which supports people in developing positive associations with physical activity and which demonstrates that opportunities exist outside of labels, diagnoses, short-term projects, programmes and self-punishment.

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features

Industry insights: Lost in translation

As the industry moves towards closer integration with the healthcare sector, we need to ensure the language we use is not unintentionally alienating. Lyndsey Barrett and Andrew Chapman report

Published in HCM Handbook 2023 issue 1

Although physical activity can play an important role in addressing health inequalities and supporting physical and mental wellbeing, the messaging we’re currently using might be limiting us from harnessing our industry’s full potential to connect with a broader range of people, particularly those with disabilities or health conditions.

Research has shown that inclusive communication is vital to reducing inequalities around participation levels and according to Activity Alliance insight, psychological barriers are the most significant factor preventing disabled people from being active.

When language is negative – or could be construed as such - it can act as a barrier, especially if it misrepresents disabled people and their lives. As well as being disempowering, negative language can create stigma. This can also apply to people living with a health condition who may not necessarily identify as living with a disability.

Mind your language
As our industry fosters a closer working relationship with the health service, we need to be mindful about the language we use. Language and labels can unintentionally lead people to feel a sense of isolation. For example, naming a programme a “mental health sports group” may prevent people from exploring mainstream activities that aren’t flagged as being as being for a specific population. As fitness professionals, an important question we should ask ourselves is: “is everyone able to identify with the language we’re using?”

Language and labels can also reinforce assumptions and predetermine the type of experience a person is going to have. There are numerous examples of language which suggests being ‘done to’, as well as the removal of choice and implications of inferiority. It’s important to acknowledge that significant numbers of people have had negative experiences of physical activity, so it’s crucial to use language that acknowledges and celebrates differences and demonstrates the positive outcomes that can be gained from increasing activity levels.

Positive descriptions
Words associated with physical activity, often imply that something is to be strived for: ‘weight loss’ or ‘muscle gain’, for example. Or presented as something you work hard at – ‘go for the burn’ and even the term ‘workout’. Many find these terms alienating, while positive words such as belonging, fun, energising and confidence can resonate.

Beware of using ableist language: “sit less, move more” could be replaced with inclusive language such as “be active, your way.”

It’s also important to acknowledge physical activity is not appropriate for everyone. Mental Health charity, Mind, says exercise can aggravate some mental health conditions: in some people it can trigger anxiety, lead to overtraining or be weaponised as part of an eating disorder or obsessive-compulsive disorder. For this reason, using phrases such as ‘exercise is the best medicine’ are not appropriate.

Going forward, we need to adapt our use of language and communication to ensure we’re demonstrating the full power sport and physical activity can have to change lives and be relevant to everyone, whatever their ability. We can’t adopt language from a medical model and then expect people to develop long-term physical activity habits away from a clinical setting.

We need to choose language which supports people in developing positive associations with physical activity and which demonstrates that opportunities exist outside of labels, diagnoses, short-term projects, programmes and self-punishment.

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
Gallery
More features
Editor's letter

Into the fitaverse

Fitness is already among the top three markets in the metaverse, with new technology and partnerships driving real growth and consumer engagement that looks likely to spill over into health clubs, gyms and studios
Fit Tech people

Ali Jawad

Paralympic powerlifter and founder, Accessercise
Users can easily identify which facilities in the UK are accessible to the disabled community
Fit Tech people

Hannes Sjöblad

MD, DSruptive
We want to give our users an implantable tool that allows them to collect their health data at any time and in any setting
Fit Tech people

Jamie Buck

Co-founder, Active in Time
We created a solution called AiT Voice, which turns digital data into a spoken audio timetable that connects to phone systems
Profile

Fahad Alhagbani: reinventing fitness

The team is young and ambitious, and the awareness of technology is very high. We share trends and out-of-the-box ideas almost every day
Opinion

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Our results showed a greater than 60 per cent reduction in falls for individuals who actively participated in Bold’s programme
App analysis

Check your form

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Profile

New reality

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Profile

Sohail Rashid

My vision was to create a platform that could improve the sport for lifters at all levels and attract more people, similar to how Strava, Peloton and Zwift have in other sports
Ageing

Reverse Ageing

Many apps help people track their health, but Humanity founders Peter Ward and Michael Geer have put the focus on ageing, to help users to see the direct repercussions of their habits. They talk to Steph Eaves
App analysis

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Workout Anytime created its app in partnership with Virtuagym. Workout Anytime’s Greg Maurer and Virtuagym’s Hugo Braam explain the process behind its creation
Research

Physical activity monitors boost activity levels

Researchers at the University of Copenhagen have conducted a meta analysis of all relevant research and found that the body of evidence shows an impact
Editor's letter

Two-way coaching

Content providers have been hugely active in the fit tech market since the start of the pandemic. We expect the industry to move on from delivering these services on a ‘broadcast-only’ basis as two-way coaching becomes the new USP
Fit Tech People

Laurent Petit

Co-founder, Active Giving
The future of sports and fitness are dependent on the climate. Our goal is to positively influence the future of our planet by instilling a global vision of wellbeing and a sense of collective action
Fit Tech People

Adam Zeitsiff

CEO, Intelivideo
We don’t just create the technology and bail – we support our clients’ ongoing hybridisation efforts
Fit Tech People

Anantharaman Pattabiraman

CEO and co-founder, Auro
When you’re undertaking fitness activities, unless you’re on a stationary bike, in most cases it’s not safe or necessary to be tied to a screen, especially a small screen
Fit Tech People

Mike Hansen

Managing partner, Endorphinz
We noticed a big gap in the market – customers needed better insights but also recommendations on what to do, whether that be customer acquisition, content creation, marketing and more
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