Innovations in service and maintenance can keep frustrating ‘out of order’ signs from appearing in your club. Kate Langrish reports

What will the digital health club of the future look like? We ask the experts for their thoughts

Health clubs and leisure centres should embrace the commercial opportunity derived from being ‘socially useful’, says Kate Cracknell

How can health clubs better use the reams of data generated by their in-club software systems to make smarter business decisions? Kate Langrish reports

How can you get more members attending more often and recommending your club to their friends and family?

One of the early adopters of the Gladstone MobilePro app explains how it has improved their business

Manraaj Sunner offers his advice to health clubs looking to develop an effective social media strategy

Why Les Mills group programming can have a powerful impact on retention

Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October

Which elements of the member journey are most linked to retention levels? Dr Melvyn Hillsdon outlines the findings of the TRP 10,000 report

Nicky Jobson looks ahead to the highlights in store for visitors to this year’s Leisure Industry Week

The CEO of corporate wellness specialist High Five Health Promotion talks to Kate Cracknell about entering the UK market and about pan-European growth plans

Reporting on the world’s first Let’s Move for a Better World Challenge

On his dream for the fitness industry

Lose weight, tone up, get fit? Is this what your members really want from a club, and how does it affect retention? Melvyn Hillsdon reports

Clubs must make people believe they can be active today, and make them want to be by telling them how good it will make them feel – today, says Kate Cracknell

Molly Crockett on precommitment

Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice

EuropeActive plans to grow usage of fitness centres to 80 million members across Europe by 2025. But how?

A scheme to get more disabled people into fitness careers, created by the charity behind the Aspire National Training Centre, is gathering pace. Rhianon Howells reports

Sean James reports on the growing functionality and popularity of apps among gym members and health club operators alike

What forms of communication do your members value? In the second part of his TRP 10,000 series, Dr Melvyn Hillsdon looks at the art of communication

Part eight of a nine-part series Whether it’s pre-sales assistance, staff training or a complete ‘no-results, no-fee’ package, Alliance has a bespoke solution to support all businesses

Pre-exercise assessment can be used not only to prevent injury among elite athletes, but also to make health club members stick to their routines and feel looked after

CrossFit is a tough workout that gives fantastic results, but can it ever achieve mass market appeal?

Heart rate-based training can motivate members to reach their goals, and with it help clubs boost member satisfaction and retention

IHRSA Annual Convention & Trade Show, IHRSA 2014, Sally Hogshead, Gary Vaynerchuck, Dan Heath, Luke Williams

Group exercisers versus gym-only exercisers. Who does what, and does this predict retention levels? Dr Melvyn Hillsdon reports

With today's activity tracking devices, reward schemes can acknowledge actual activity, not just attendance

How can we broaden the appeal of health clubs to all socioeconomic groups? Are we trying hard enough?