retention news & features
For this unprecedented year, we asked a stellar line up of industry big hitters, from around the globe, to give their thoughts on how COVID has shaped the health and fitness industry and where we go from here
HCM Handbook 2021
Life Fitness has launched the Official Hammer Strength Box: a unique and complete small group training offering from Hammer Strength
HCM issue 7 2021
Paul Bedford identifies patterns of member behaviour as gyms reopen
HCM issue 6 2021
Suppliers share new offerings that meet the evolving needs of consumers
HCM issue 6 2021
With the refurbishment of the former Xercise4Less estate well underway, the MD of JD Gyms says growth plans have been accelerated by three years
HCM issue 6 2021
An ongoing partnership between Active Leeds and Hussle has created exciting results in the form of increased usage and memberships
HCM issue 5 2021
Paul Bedford and Jamie Owens discuss opportunities and tactics available to operators to regrow memberships
HCM issue 5 2021
Martyn Allison says the sector is comfortable when data confirms how good things are, but less comfortable when it exposes our weaknesses
HCM issue 5 2021
On the launch of You Fit’s hotel health club and spa contract management service
HCM issue 4 2021
Software is helping operators win during the pandemic. HCM takes a look at inspiring collaborations
HCM issue 4 2021
With gyms and leisure centres in England reopened, and the rest of the UK due to shortly
follow suit, the time for being theoretical is over.
product innovation •
22 Apr 2021
Safety, quality of service, and member engagement are key in order to offer a unique fitness
experience that will boost the re-start.
product innovation •
20 Apr 2021
Tad Chapman from Active IQ argues that operators should take
a fresh look at apprenticeships and their power to drive recovery
HCM issue 3 2021
Denbighshire Leisure MD Jamie Groves, explains how a partnership
with Technogym and Alliance Leisure has led
to the creation of a raft of new offerings
HCM issue 3 2021
In spite of the boom in home workouts, research indicates consumers can’t wait to get back to the gym, with digital acting as a funnel for new members, says Phillip Mills
HCM issue 3 2021
Sport:80, a developer of cloud-based sport management software, has
launched a club management system to help governing bodies and grassroots sports clubs
engage their members.
news •
01 Apr 2021
Despite the pandemic, BPL has pushed on with ambitious rebranding plans. We speak to its head of corporate fitness
HCM issue 2 2021
HCM talks to suppliers and operators about how the aggregator market is changing in response to demand
HCM issue 2 2021
There’s nothing quite like discovering a product that creates a huge impact in our life.
After all, isn’t that what we’re all searching for?
product innovation •
23 Feb 2021
The Health Club Collection on its collaboration with Venueserve Fitness
Fit Tech issue 1 2021
The Health Club Collection on its collaboration with Venueserve Fitness
HCM issue 1 2021
The Retention Convention saw experts sharing exciting examples of best practice around customer relationship building
HCM issue 1 2021
A 19th century mill in Hampshire has been converted into a high-end training gym by O’Shea and his partners
HCM issue 1 2021
Three digital fitness platforms tell Fit Tech how they work to achieve higher levels of customer retention
Fit Tech issue 1 2021
Fitness apps find it easy to collect new users, but can they keep them? Retention expert Bob Lawson gives his tips
Fit Tech issue 1 2021
The president of CoachMePlus on how this software helps coaches and athletes work together to reach their fitness goals
Fit Tech issue 1 2021
Member engagement software provider The Retention People (TRP) has unveiled the winners of
its annual 2020 Member Experience Awards (MEA).
product innovation •
15 Jan 2021
Addiction – a word laden with negativity. But isn’t that exactly what the fitness industry
wants? For members to be addicted (in a healthy way) to exercise – not just to increase
profits but, most importantly, so they can live happier, healthier and longer lives.
product innovation •
12 Jan 2021
Heading into 2021, storytelling will be a key trend among fitness content creators and
connected fitness providers, as the industry recognises its potential to unlock ultra-
engaging experiences that boost retention.
product innovation •
23 Dec 2020
Pulse Fitness has recently completed a refurbishment of the fitness facilities at iGym
London.
product innovation •
23 Dec 2020
Technogym offers a complete ecosystem of connected smart equipment, digital services, on-demand training experiences and ...
InBody provides products that are accurate, medically rated holding a CE mark and certified to ...