feedback news & features
Francine Davis, commercial and strategic
development director; Rebecca Passmore,
operations director; and Eve Sukhnandan,
director of human resources, talk to
Kate Cracknell about how the business is
developing and the launch of a new concept
HCM issue 8 2018
Bannatyne is on a roll. Its CEO explains
how creating “affordable luxury” has
allowed the brand to grow and set its
sights on extending into Europe
HCM issue 6 2018
This month, the HSBC UK National Cycling Centre in Manchester welcomes the
arrival of 12 brand new Wattbikes, as UK sales manager Steve Marshall explains
HCM issue 5 2018
Performance training will be revolutionised by the new Technogym SKILLBIKE
HCM issue 5 2018
SKILLRUN - delivering an amazing running experience to members
HCM issue 4 2018
The Behaviour Insights Team’s senior
advisor reveals behaviour modification
strategies for getting people active
HCM issue 3 2018
Gyms need to prioritise member preference
when making wellbeing-focused changes
HCM issue 2 2018
While the boutique fitness scene
remains small in the Netherlands, the
founder of boutique concept High
Studios says she isn’t worried and has
high hopes for the sector
HCM issue 2 2018
POPiN’s co-founder explains how operators
can benefit from the pay-per-minute app
HCM issue 2 2018
David Lloyd Clubs’ head of procurement
explains how he makes purchasing decisions
HCM issue 1 2018
Les Mills’ head of instructor experience
on transforming training standards for a
global group exercise brand
HCM issue 10 2017
From secret music events for fitness to sports heatmaps and AI coaches, 16 innovative
start-ups have been selected to launch London’s new Sport Tech Hub.
news •
06 Oct 2017
Cybex kits out Club Baltimore Fitness
and Wellbeing Centre in London after
an extensive gym redesign
HCM issue 9 2017
Is tracking member activity and
performance during group exercise
classes always a good thing?
HCM issue 9 2017
Sleep services are being offered by some
gyms, but do they really improve poor sleep?
HCM issue 9 2017
Xn Leisure is revolutionising the physical activity sector by helping operators unlock the power of their activity data
HCM issue 7 2017
The CEO of Russian fitness operator
World Class talks to Kate Cracknell about
new ventures in Moscow and beyond
HCM issue 6 2017
The Asian spa and wellness sector faces four critical challenges, according to a new report.
news •
17 May 2017
British Rowing’s Helen Rowbotham talks about a new initiative to get more people involved in indoor, gym-based rowing
HCM issue 5 2017
Technogym’s new Skillrow is changing the indoor rowing workout and creating a new type of group class
HCM issue 4 2017
Sports psychologist Dr Paul McCarthy on the importance of understanding our thoughts and emotions when exercising
HCM issue 3 2017
Passionate and committed employees have a direct impact on your bottom line. So how can operators best drive engagement levels across their team?
HCM issue 3 2017
Record, respond, resolve – key
stages in a customer feedback
system. Leisure-net’s Mike Hill
explains why opening up avenues
for customer feedback is a great
opportunity, not risky business
HCM Handbook 2017
Halo Leisure has been working with Legend software to transform its customer journeys,
identify at-risk members and build stronger relationships with all customer segments
HCM issue 2 2017
Are activity trackers a help or a hindrance when it comes to weight loss?
HCM issue 1 2017
Fitbench creates modular training solutions designed to support efficient, high-quality workouts in a wide range ...
Matrix provides equipment to facilities in all market sectors including private health clubs, residential housing, ...
22-23 Sep 2026
Four Seasons Hotel Bangkok at Chao Phraya River, Bangkok , Thailand



