retention news & features
Why Les Mills group programming can have a powerful impact on retention
HCM issue 9 2014
Kristen Walsh looks ahead to the European Congress, being held in Amsterdam from 16–19 October
HCM issue 9 2014
Which elements of the member journey are most linked to retention levels? Dr Melvyn Hillsdon outlines the findings of the TRP 10,000 report
HCM issue 9 2014
Nicky Jobson looks ahead to the highlights in store for visitors to this year’s Leisure Industry Week
HCM issue 9 2014
The CEO of corporate wellness specialist High Five Health Promotion talks to Kate Cracknell about entering the UK market and about pan-European growth plans
HCM issue 9 2014
Reporting on the world’s first Let’s Move for a Better World Challenge
HCM issue 8 2014
Lose weight, tone up, get fit? Is this what your members really want from a club, and how does it affect retention? Melvyn Hillsdon reports
HCM issue 7 2014
Clubs must make people believe they can be active today, and make them want to be by telling them how good it will make them feel – today, says Kate Cracknell
HCM issue 7 2014
Why are gyms making such a mess of the leaving process, and how can they do better? Kate Cracknell asks the experts for their advice
HCM issue 6 2014
EuropeActive plans to grow usage of fitness centres to 80 million members across Europe by 2025. But how?
HCM issue 6 2014
A scheme to get more disabled people into fitness careers, created by the charity behind the Aspire National Training Centre, is gathering pace. Rhianon Howells reports
HCM issue 6 2014
Sean James reports on the growing functionality and popularity of apps among gym members and health club operators alike
HCM issue 6 2014
What forms of communication do your members value? In the second part of his TRP 10,000 series, Dr Melvyn Hillsdon looks at the art of communication
HCM issue 5 2014
Part eight of a nine-part series Whether it’s pre-sales assistance, staff training or a complete ‘no-results, no-fee’ package, Alliance has a bespoke solution to support all businesses
HCM issue 5 2014
Pre-exercise assessment can be used not only to prevent injury among elite athletes, but also to make health club members stick to their routines and feel looked after
HCM issue 5 2014
CrossFit is a tough workout that gives fantastic results, but can it ever achieve mass market appeal?
HCM issue 5 2014
Heart rate-based training can motivate members to reach their goals, and with it help clubs boost member satisfaction and retention
HCM issue 5 2014
IHRSA Annual Convention & Trade Show, IHRSA 2014, Sally Hogshead, Gary Vaynerchuck, Dan Heath, Luke Williams
HCM issue 5 2014
Group exercisers versus gym-only exercisers. Who does what, and does this predict retention levels? Dr Melvyn Hillsdon reports
HCM issue 4 2014
With today's activity tracking devices, reward schemes can acknowledge actual activity, not just attendance
HCM issue 4 2014
How can we broaden the appeal of health clubs to all socioeconomic groups? Are we trying hard enough?
HCM issue 3 2014
In the final part of his series looking at member retention, Dr Paul Bedford takes a look at the reasons why members leave
HCM issue 3 2014
Refurbishments require huge capital investment, so how do clubs make the most of them when complete?
HCM issue 3 2014
The CEO of Fitness First talks to Kate Cracknell about putting behavioural psychology at the heart of the business, in a £270m repositioning and rebrand
HCM issue 3 2014
Think retention was bad before? It's now worse than ever,
according to new research from Dr Paul Bedford
HCM Handbook 2014
Mintel's latest research highlights opportunities to further
extend the sector's reach. Michael Oliver reports
HCM Handbook 2014
New research by Mike Hill of Leisure-net Solutions
– conducted exclusively for Health Club Management
– investigates why members leave clubs, and how well
operators manage the leaving process
HCM Handbook 2014
Whether it's payroll support, scheduling or task allocation, Sean James says today's CRM systems can play a key role in staff management
HCM issue 2 2014
Spivi is an immersive fitness gamification platform that helps gym operators to achieve better retention ...
Power Plate is owned, manufactured and distributed by Northbrook, Ill.- based Performance Health Systems LLC, ...