Today's multi-faceted spas have important lessons to teach health clubs about the customer experience, says Liz Holmes

Whether you're looking for weight loss, detox or disease prevention, juicing claims to have the answers. Kate Cracknell reports

Having dedicated staff is key for new member journeys, says Jack Bishop of Synergy Health and Fitness

Ignore absent members at your peril, and use your ex-member database as a feedback resource and prospect list, says Guy Griffiths

The founder and CEO of GoodLife Fitness talks to Kate Cracknell about putting an ethos of caring at the heart of his Canadian club empire

In the second of his three-part series on retention and the member journey, Guy Griffiths looks at the ongoing health club member

As part of our continuing series on behaviour change, Dr Tim Anstiss offers his advice on the questions, tools and strategies needed to effectively deliver health coaching

In part one of a new retention series, Guy Griffiths looks at the importance of the new member journey

Training people to be the positive face of the gym can add vibrancy to your club, says énergie's Jim Durie

Can the sector better engage with members by more wholeheartedly embracing CSR? Kate Cracknell reports on the birth of Gymtopia

Pressure on sales thanks to a weak economy, and an over-emphasis on social media, are detracting from real retention efforts, says Guy Griffiths

Abigail Harris takes a look at the latest software designed to help members feel a sense of belonging to their gym 'community'

Are gyms currently maximising the revenue and retention potential of group exercise, asks Kate Cracknell

Virtual classes are coming of age, bringing a new lease of life to group exercise studios. We report on this growing trend

A new report into outdoor fitness found that 100 per cent of respondents were planning outdoor classes for 2013. We take a closer look at some of those plans

The fitness industry is struggling to collect robust retention data, says Dr Paul Bedford

The latest heart rate monitors are increasingly user-friendly – so how can operators best use the data they produce to improve motivation levels among members?

Did the Olympics have any impact on participation levels among the general public? Mike Hill reports on the latest HAFOS findings

The Sports Science Institute of South Africa's Brent Walsh discusses the work of this unique facility

Residential developers are incorporating wellbeing facilities in their schemes to enhance exclusivity and add value, reports Neena Dhillon

Across the UK, the momentum is growing behind the public sector spa. David Thompson looks at the facilities leading the way

A look ahead to the event at London's ExCeL this month

Advice for capitalising on the rapidly increasing popularity of running

Health club operator David Lloyd Leisure (DLL) has launched a free UK mobile app aimed at both members and non-members.