How can we tap into member psychology to create a health club environment that's inspiring to both spend time in and work out in? Kath Hudson reports

How important is the quality of your offering when it comes to keeping your members? Dr Paul Bedford reports

The CEO of LA fitness talks to Kate Cracknell about the recent launch of its premium LAX brand

How are operators justifying the investment in functional training, and are they reaping the rewards?

As part of his retention series, Dr Paul Bedford takes a look at how UK facilities currently rate in terms of perceived value for money

The UK GM of low-cost operator Fit for Free talks to Kate Cracknell about how it can charge a membership fee and still be 'free'

Professors Alfredo Brillembourg and Hubert Klumpner of Urban-Think Tank talk to Kate Cracknell about their revolutionary and socially cohesive Vertical Gym concept

In the first part of a new retention series, Dr Paul Bedford takes a look at the impact of brand on member retention

Fifteen years after penning The Experience Economy, Pine and Gilmore are still inspiring businesses to create original and memorable customer experiences

Member retention rates continue to drop across the fitness sector, according to a new national report by Dr Paul Bedford

An interview with futurologist Magnus Lindkvist ahead of his speech at the IHRSA European Congress in Madrid next month

Laura Dagg takes a look forward to the highlights of this year's Leisure Industry Week, which takes place in Birmingham later this month

Doug Werner outlines the powerful impact that the ‘Lean' protocol can have on the sales process at health and fitness clubs

Abigail Harris visits easyGym's new flagship site in London, and talks to its CEO about future plans for the premium low-cost model

The Global Spa and Wellness Summit has announced the launch of an infographic competition. Entrants are invited to explore aspects of the spa or wellness industries and present the material in the form of an infographic.

Today's multi-faceted spas have important lessons to teach health clubs about the customer experience, says Liz Holmes

Setting goals with members based on an understanding of their underlying motivations – their superordinate goals – is a vital to ensuring adherence, says Dr Paul Bedford

Barefoot running is supposed to be the natural way, so can it work from a prehab point of view or does it present a new set of problems?

Toxteth Fire Fit Hub in Liverpool is a new, £5.2m, dual-use community facility enabling firefighters to get fit for duty, while also helping to inspire youngsters in an area of social deprivation to be more active. Lauren Applegarth reports

'Reserve your seat' technology and a focus on excellent instruction, we pay a visit to Cyclebeat, London's latest microgym

From the Ruhr to the Rhine, this year's FIBO convention moves from its original base in Essen to Cologne in Germany

Residential developers are incorporating wellbeing facilities in their schemes to enhance exclusivity and add value, reports Neena Dhillon

With cleanliness a retention issue, clubs should check out this event

Advice for capitalising on the rapidly increasing popularity of running

Technogym has opened its brand new headquarters: the Wellness Village in Cesena, Italy. Kate Cracknell pays a visit and finds an exemplary corporate wellness model

CEO Dave Stalker explains why the FIA has rebranded to ukactive, and what it means for the industry

A new CHI-branded spa is to open at Shangri-La Hotel, Singapore in October as part of the wider SG$66m (US$53.1m, EUR43m, £34.1m) revamp of the property's Garden Wing.