José Teixeira news & features
Collecting and analysing data is paramount for any health club wanting to its improve service quality
and retention, according to José Teixeira, head of customer experience at Portuguese fitness group
SC Fitness.
news •
25 Oct 2019
The head of customer experience at
SC Fitness in Portugal explains how
analysing data is the key to understanding
members and increasing retention
HCM issue 10 2019
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