GET FIT TECH
Sign up for the FREE digital edition of Fit Tech magazine and also get the Fit Tech ezine and breaking news email alerts.
Not right now, thanksclose this window
Core Health & Fitness
Core Health & Fitness
Core Health & Fitness
Get Fit Tech
digital magazine
News

Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker

By

Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.

However, average staff turnover rates of 80-150 per cent tell us that frontline workers often feel underappreciated and underestimated.

The Global Frontline Experience Summit a is bringing together leaders from people-powered businesses committed to making frontline work awesome.

At Frontline Summit, leaders from Massage Envy, Fitness & Lifestyle Group, BurnCycle, and more than 30 other customer-obsessed service businesses will be sharing frontline stories, practices, and playbooks that they are using to win with customer experience.

Hospitality veteran and Ritz Carlton co-founder, Horst Schulze, who brings more than 65 years’ experience to the table has been announced as a keynote, along with the co-creator of the Net Promoter Score framework, Richard Owen.

Attendees will have the chance to hear from and virtually network with customer experience professionals and frontline leaders about how they’re approaching common challenges such as driving consistent delivery of experience at scale, attracting and retaining top frontline talent, and connecting the frontline to the bottom line.

The virtual Frontline Experience Summit will be held on 12 November between 8AM-4PM (PST), the event is free to attend and designed for senior marketing, operations, customer experience, and HR leaders.

Following the event, all registrants will have on-demand access to the event’s content.

The event is being hosted by AskNicely and partners Skedulo, OCX Cognition, and Rep Cap.

To register for free and find out more, follow this link.

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
More news
Start-up Vitruvian, based in Perth, Australia, has announced it has raised USD $2.5m (AUD$3.42m) in capital from industry-leading strategic investors. ...
PopBase, a start-up tech company, has secured US$400,000 investment from Welltech1, an Israel-based venture capital fund and hub specialising in ...
Mindbody is focusing its product development efforts on new technologies, as it looks to "reimagine" its software platform. The cloud-based ...
EXi, an NHS-approved exercise app designed to help people with long term health conditions, has launched a Covid-19 rehabilitation programme. ...
Peloton and Grammy Award-winning singer Beyoncé have signed a broad, multi-year partnership which will result in the launch of new, ...
Personalised health and human performance specialist, Salus Optima, has teamed up with training company, Premier Global NASM, to help new ...
A new, white-label online fitness platform has launched, enabling health club operators, instructors and PTs to offer live streaming, as ...
A new, hand-held, portable device and app has been launched that measures metabolism in real-time by analysing the breath. Lumen gives ...
A new platform, marketed as an "emotional fitness studio" and offering live classes and one-on-one therapy, has secured US$3m worth ...
Fitness tech firm JaxJox will accelerate the launch of its connected home fitness solution, InteractiveStudio, following a cash injection of ...
The COVID-19 pandemic has temporarily halted opportunities to gather in-person to discuss vital topics relating to the fitness industry’s future. ...
A new mobile fitness platform delivers personal training sessions to people at home by combining live fitness instruction with AI-enabled ...
Boutique operator, The Refinery E9, has launched a personal trainer (PT) service with a twist, by offering customers the opportunity ...
Access control specialist Salto Systems has acquired Gantner Electronic from private investment house Ardian. The deal, for an undisclosed sum, ...
Matrix Fitness, the commercial brand of Johnson Health Tech, has announced the renewal of its long term partnership with the ...
The Mercedes-Benz Stadium in Atlanta, US has become one of the first major sports venues to use drones to clean ...
Premier Software Solutions' flagship business management system, Core by Premier Software, is the leading single and multi-site solution designed specifically ...
Online fitness platform TV.FIT – which specialises in "affordable and flexible" workouts – has launched a new app which will ...
The organisers of the London Marathon recruited the help of one of UK's most advanced robotics companies to ensure social ...
Digital fitness tech and on-demand platform, Intelivideo, has appointed former Gold's Gym CEO, Adam Zeitsiff, as its new president and ...
Digital fitness brand Fiit has secured a groundbreaking deal with satellite TV giant, Sky, to make its virtual workout platform ...
Join the second Annual Fitness & Active Brands Summit and walk away with the expertise you need to transform your ...
Artificial intelligence-based sales and marketing platform Keepme has secured round one funding, totalling US$1.7m. The funding will be used to ...
Educational company, CAWS, has launched a new programme to help educate trainers on how to support members recovering from COVID-19. ...
Featured supplier: Funxtion collaborates with global experts on white paper exploring digital in the future of fitness
In collaboration with ukactive, FunXtion has driven a global discussion with some of the world’s leading fitness operators and influencers, exploring how digitalisation will influence the delivery of fitness services and products moving forwards.
Featured supplier: Not all fitness content is equal
With the launch of 22 SERIES, a pioneering, new cardio line powered by iFit® – the world’s leading on-demand fitness streaming platform – Freemotion Fitness aims to change the way we think about – and deliver – fitness content to truly engage members.
Freemotion 22 SERIES Powered by iFit
FreeMotion Fitness
The only connected fitness experience in commercial fitness centers, powered by iFit. Read more
Company profile: fibodo Limited
fibodo is the digital solution helping people lead healthier and happier lives. From grassroots individual ...
Company profile: MiE FitQuest
FitQuest (MiE Medical Research) are specialists in the field of human performance measurement. We have ...
Management software
fibodo Limited: Management software
Locking solutions
Monster Padlocks: Locking solutions
Software
Volution.fit: Software
Direct debit solutions
Harlands Group: Direct debit solutions
Spa software
ResortSuite: Spa software
Featured supplier: Funxtion collaborates with global experts on white paper exploring digital in the future of fitness
In collaboration with ukactive, FunXtion has driven a global discussion with some of the world’s leading fitness operators and influencers, exploring how digitalisation will influence the delivery of fitness services and products moving forwards.
Featured supplier: Not all fitness content is equal
With the launch of 22 SERIES, a pioneering, new cardio line powered by iFit® – the world’s leading on-demand fitness streaming platform – Freemotion Fitness aims to change the way we think about – and deliver – fitness content to truly engage members.
Company profile: fibodo Limited
fibodo is the digital solution helping people lead healthier and happier lives. From grassroots individual ...
Company profile: MiE FitQuest
FitQuest (MiE Medical Research) are specialists in the field of human performance measurement. We have ...
Freemotion 22 SERIES Powered by iFit
FreeMotion Fitness
The only connected fitness experience in commercial fitness centers, powered by iFit. Read more
Get Fit Tech
Sign up for the free digital edition of Fit Tech magazine and the free weekly Fit Tech ezine
Sign up
Management software
fibodo Limited: Management software
Locking solutions
Monster Padlocks: Locking solutions
Software
Volution.fit: Software
Direct debit solutions
Harlands Group: Direct debit solutions
Spa software
ResortSuite: Spa software

features

interview

Paul Bowman, Wexer

The future of fitness is hybrid, says the CEO of Wexer. He shares his thoughts on why and how the industry should embrace this change
people

Richard Hanbury

Founder and CEO, Sana
I was in Yemen, close to the capital, Sana’a, when I had the accident that put me in a wheelchair and gave me a chronic nerve damage pain problem. This led me to develop the underlying technology of Sana
Editor's letter

Monetising digital

Having made a lightening fast pivot to digital during lockdown, gym operators are now figuring out how to optimise the assets they’ve invested in – it’s time to monetise digital and find ways to create hybrid models
interview

Forme Life: Trent Ward & Yves Béhar

I think the big ‘a-ha’ moment was when we had the idea that a mirror would be the best way for somebody to learn

Fighting COVID-19

In the aftermath of the pandemic, people will be more aware of the importance of their health and the strength of their immune system. Can fit tech alert users to potential immunodeficiencies or symptoms? And might these products assist governments? We asked industry leaders for their predictions
interview

Digital ecosystem

The digitisation of the sector was going to happen anyway. COVID-19 has simply accelerated the digital transformation
people

Patrick Lucey

VP of AI, Stats Perform
We can capture tracking data from historical videos, enabling us to do large scale comparisons of players, such as Michael Jordan, across eras
interview

Lindsay Cook, FitOn

Not everyone can afford an expensive piece of fitness equipment or a personal trainer, but everyone has a smartphone
interview

Will Ahmed, Whoop

Whoop is taking wearable technology to the next level, providing deeper insights into individuals’ physiology and enabling optimised training. Founder and CEO Will Ahmed talks to Steph Eaves about the importance of personalised feedback

Functional wearables

A new ultra-thin, stretchable electronic material could be a game changer for wearable tech

Create your own energy

A breakthrough in technology means wearable devices and other health and fitness products could soon be self-powered. Steph Eaves talks to Dr Ishara Dharmasena to find out how this could impact health and fitness
interview

Daniel Sobhani, Freeletics

People are set up for failure by the fitness industry with false promises and unrealistic expectations. We’ve always wanted to put a stop to this, and with Mindset Coaching we’re taking the next step
More features
News

Ritz Carlton co-founder joins Frontline Summit 2020 as keynote speaker

By

Frontline work has never been more important and frontline workers are the largest class of workers on the planet, as well as the most impactful group on the experience customers get.

However, average staff turnover rates of 80-150 per cent tell us that frontline workers often feel underappreciated and underestimated.

The Global Frontline Experience Summit a is bringing together leaders from people-powered businesses committed to making frontline work awesome.

At Frontline Summit, leaders from Massage Envy, Fitness & Lifestyle Group, BurnCycle, and more than 30 other customer-obsessed service businesses will be sharing frontline stories, practices, and playbooks that they are using to win with customer experience.

Hospitality veteran and Ritz Carlton co-founder, Horst Schulze, who brings more than 65 years’ experience to the table has been announced as a keynote, along with the co-creator of the Net Promoter Score framework, Richard Owen.

Attendees will have the chance to hear from and virtually network with customer experience professionals and frontline leaders about how they’re approaching common challenges such as driving consistent delivery of experience at scale, attracting and retaining top frontline talent, and connecting the frontline to the bottom line.

The virtual Frontline Experience Summit will be held on 12 November between 8AM-4PM (PST), the event is free to attend and designed for senior marketing, operations, customer experience, and HR leaders.

Following the event, all registrants will have on-demand access to the event’s content.

The event is being hosted by AskNicely and partners Skedulo, OCX Cognition, and Rep Cap.

To register for free and find out more, follow this link.

Sign up here to get Fit Tech's weekly ezine and every issue of Fit Tech magazine free on digital.
More news
Start-up Vitruvian, based in Perth, Australia, has announced it has raised USD $2.5m (AUD$3.42m) in capital from industry-leading strategic investors. ...
PopBase, a start-up tech company, has secured US$400,000 investment from Welltech1, an Israel-based venture capital fund and hub specialising in ...
Mindbody is focusing its product development efforts on new technologies, as it looks to "reimagine" its software platform. The cloud-based ...
EXi, an NHS-approved exercise app designed to help people with long term health conditions, has launched a Covid-19 rehabilitation programme. ...
Peloton and Grammy Award-winning singer Beyoncé have signed a broad, multi-year partnership which will result in the launch of new, ...
Personalised health and human performance specialist, Salus Optima, has teamed up with training company, Premier Global NASM, to help new ...
A new, white-label online fitness platform has launched, enabling health club operators, instructors and PTs to offer live streaming, as ...
A new, hand-held, portable device and app has been launched that measures metabolism in real-time by analysing the breath. Lumen gives ...
A new platform, marketed as an "emotional fitness studio" and offering live classes and one-on-one therapy, has secured US$3m worth ...
Fitness tech firm JaxJox will accelerate the launch of its connected home fitness solution, InteractiveStudio, following a cash injection of ...
The COVID-19 pandemic has temporarily halted opportunities to gather in-person to discuss vital topics relating to the fitness industry’s future. ...
A new mobile fitness platform delivers personal training sessions to people at home by combining live fitness instruction with AI-enabled ...
Core Health & Fitness
Core Health & Fitness