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company profile

ResortSuite

171 East Liberty Street, Suite 207, Toronto, Ontario M6K 3P6 Canada
Tel: +1 416-259-0715
Follow:
Company profile: ResortSuite Company profile: ResortSuite
Background
Since 2000, ResortSuite has been a global leader in guest-centric hospitality management software solutions, designed to help streamline operations, increase revenue and deliver personalised guest experiences.
Serving luxury leisure & wellness properties globally, ResortSuite provides a unique integration that offers guests a one-stop shop to book everything online that a property has to offer.

Main products and services
Built on a guest-centric technology platform, ResortSuite SPA can centrally manage all services, programmes and activities in one module, and can also be used as a retail module to sell product. Revenue management through dynamic availability enables spa operators to control the mix of services available, based on demand, and maximise profit for the Spa. Using a single guest profile, staff can also view and track property-wide guest information in one place. ResortSuite SPA, together with our best- in-class modules such as PMS, CLUB, GOLF, F&B, CATERING, RETAIL, SKI, and CONCIERGE, can be used to run your entire operation or integrate with existing solutions.
ResortSuite GuestEX also combines our WEB, MOBILE and CONNECT technologies that allow guests to easily book their entire experience in real-time, 24/7, including room reservations, spa treatments, classes, activities, golf tee times, events and dining reservations through ResDiary. Our contactless, mobile-enabled solution empowers guests and members to manage their entire stay and itinerary.

USPs
ResortSuite is designed as a fully integrated, guest-centric hospitality management system to manage guest information and streamline operations for destination spas, activity-based resorts, multi-location properties and large private clubs. The unique opportunity that ResortSuite brings to spa operators that are part of these wellness establishments is the ability to streamline the entire guest journey with a single app experience. With the ability to deliver a single app that can manage the guest journey from end to end, ResortSuite MOBILE provides a seamless online booking that also enables guests and members to check-in to their spa services, complete forms, use Mobile ID to access facilities and checkout using contactless mobile payments.

Top clients
Champneys, Montage, Miraval, Jumeirah, Four Seasons, The Breakers, Sea Island, Hershey, Glen Ivy, Ojai Valley Inn & Spa, Lodge at Woodloch, Monarch Beach Resort, Spa Eastman, Old Course Hotel St Andrews.

Where in the world?
United States, Canada, UK, Europe, Mexico, the Middle East, the Caribbean.

Future plans
ResortSuite MOBILE delivers a touchless guest journey with a single app experience – from mobile check-in and digital keys, to mobile intake, menus, booking, itinerary, mobile ID and mobile payments.

Who’s who?
Frank Pitsikalis, Founder & CEO
Matt Anderson, Senior Sales Executive

What the clients say
“With a combination of our destination resorts and day spas operating under the Champneys luxury brand, we chose ResortSuite to provide a single, central system for our entire operation. We can now ensure a personalized guest experience at every interaction, be that in person, on the phone or online.”
Alan Whiteley, group managing director, Champneys Resorts

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company profile

ResortSuite

171 East Liberty Street, Suite 207, Toronto, Ontario M6K 3P6 Canada
Tel: +1 416-259-0715
Follow:
Company profile: ResortSuite Company profile: ResortSuite
Background
Since 2000, ResortSuite has been a global leader in guest-centric hospitality management software solutions, designed to help streamline operations, increase revenue and deliver personalised guest experiences.
Serving luxury leisure & wellness properties globally, ResortSuite provides a unique integration that offers guests a one-stop shop to book everything online that a property has to offer.

Main products and services
Built on a guest-centric technology platform, ResortSuite SPA can centrally manage all services, programmes and activities in one module, and can also be used as a retail module to sell product. Revenue management through dynamic availability enables spa operators to control the mix of services available, based on demand, and maximise profit for the Spa. Using a single guest profile, staff can also view and track property-wide guest information in one place. ResortSuite SPA, together with our best- in-class modules such as PMS, CLUB, GOLF, F&B, CATERING, RETAIL, SKI, and CONCIERGE, can be used to run your entire operation or integrate with existing solutions.
ResortSuite GuestEX also combines our WEB, MOBILE and CONNECT technologies that allow guests to easily book their entire experience in real-time, 24/7, including room reservations, spa treatments, classes, activities, golf tee times, events and dining reservations through ResDiary. Our contactless, mobile-enabled solution empowers guests and members to manage their entire stay and itinerary.

USPs
ResortSuite is designed as a fully integrated, guest-centric hospitality management system to manage guest information and streamline operations for destination spas, activity-based resorts, multi-location properties and large private clubs. The unique opportunity that ResortSuite brings to spa operators that are part of these wellness establishments is the ability to streamline the entire guest journey with a single app experience. With the ability to deliver a single app that can manage the guest journey from end to end, ResortSuite MOBILE provides a seamless online booking that also enables guests and members to check-in to their spa services, complete forms, use Mobile ID to access facilities and checkout using contactless mobile payments.

Top clients
Champneys, Montage, Miraval, Jumeirah, Four Seasons, The Breakers, Sea Island, Hershey, Glen Ivy, Ojai Valley Inn & Spa, Lodge at Woodloch, Monarch Beach Resort, Spa Eastman, Old Course Hotel St Andrews.

Where in the world?
United States, Canada, UK, Europe, Mexico, the Middle East, the Caribbean.

Future plans
ResortSuite MOBILE delivers a touchless guest journey with a single app experience – from mobile check-in and digital keys, to mobile intake, menus, booking, itinerary, mobile ID and mobile payments.

Who’s who?
Frank Pitsikalis, Founder & CEO
Matt Anderson, Senior Sales Executive

What the clients say
“With a combination of our destination resorts and day spas operating under the Champneys luxury brand, we chose ResortSuite to provide a single, central system for our entire operation. We can now ensure a personalized guest experience at every interaction, be that in person, on the phone or online.”
Alan Whiteley, group managing director, Champneys Resorts

company profiles

Company profile: Xn Leisure Systems Ltd
Xn Leisure is a provider of cutting-edge health and fitness software, offering exceptional service to facilities in the private and public sector.
Company profile: Indigofitness Ltd
We Create Training Spaces! We've been designing and delivering high quality training spaces for almost 25 years, offering expert advice on everything from flooring types, to equipment mix, to the best utilisation of space.
Company profile: Fisikal Limited
Fisikal helps fitness professionals, operators and education organisations improve efficiencies and service through its online business management solutions.
Company profile: FunXtion International BV
With our digital member solutions, branded app and branded virtual classes your clients can now enjoy fitness content of the highest quality anywhere and at any time.
Company profile: Wexer
Our mission at Wexer is to make world-class exercise accessible to everyone by harnessing the power of technology – while ensuring traditional fitness operators remain at the very heart of this experience.
Company profile: Booker by MINDBODY
Booker by Mindbody is the industry’s leading cloud-based spa and salon management platform. Our cutting-edge software is designed to meet the needs of today’s beauty and wellness businesses owners, offering them everything they need to safely and efficiently run and grow their businesses.
Company profile: Freemotion Fitness
Freemotion Fitness is the global pioneer in fitness equipment and technology, introducing the world to cable-based strength training, the Incline Trainer, the first road simulating indoor bike and is now leading the way in interactive, connected fitness.
Company profile: Hussle
Hussle exists for two reasons: To increase opportunities for people to engage in physical activity and to generate value for the operators we partner within the fitness industry.
Company profile: Legend Club Management Systems (UK) Ltd
Legend provides the leading software solution for driving improvements in leisure operations. We deliver savings and revenue gains, helping customers improve their business.
Company profile: Myzone Group Ltd
At Myzone we reward Effort to solve the pervasive problem of ‘diminishing motivation within exercisers’ by leveraging the most relevant wearable technology for gym users.
Company profile: Active IQ
Active IQ is the UK’s leading Ofqual-recognised Awarding Organisation for the Physical Activity sector.
Company profile: fibodo Limited
fibodo is the digital solution helping people lead healthier and happier lives. From grassroots individual businesses to enterprise, fibodo simplifies organisation, management and operations, so you can spend more time on what you do best, delivering great experiences online or in person.
Company profile: Technogym
Founded in 1983, Technogym is a world-leading international supplier of technology and design-driven products and services in the wellness and fitness industry.
Company profile: Gympass
On a mission to defeat inactivity, Gympass is a corporate wellness solution that builds mutually beneficial relationships between leisure operators and corporate companies. Together, we encourage employees to engage in physical activity.
Featured supplier: Bounce back faster with a new risk-free joiner channel
The industry is eagerly awaiting the reopening of health clubs and leisure centres in another year affected by COVID-19, where the only thing that’s been certain is uncertainty.
Featured supplier: Precor launches member-focused Preva Mobile app
Precor has launched a mobile app to accompany its popular networked fitness solution, Preva, which has so far recorded almost a billion workouts in more than 11,000 facilities worldwide.
Excite Live Experience: Join the party with Technogym
Technogym
The new Excite line makes training more fun and inspiring for any age or fitness level with lots of workouts and entertainment options. Read more
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Exercise equipment
Matrix Fitness: Exercise equipment
Red Light Therapy
 Red Light Rising: Red Light Therapy
Flooring
Total Vibration Solutions / TVS Sports Surfaces: Flooring
Spa software
ResortSuite: Spa software
Fitness equipment
Technogym: Fitness equipment
HID Global
HID Global